Different Estimated Delivery Times Showing on Listing and Checkout Page
Hello,
Today I noticed my listings are showing different Estimated Delivery Times on Listings and Checkout Page. It's a huge difference which I'm afraid is affecting my sales.
When buyers are checking my listings it shows a very late delivery time but when they add the item to the cart and proceed to checkout the delivery time is updated with a much shorter (and realistic) delivery time.
Please note that for this testing I made sure I was using the same location both for searching listings and checkout page. In this case it was the United Kingdom.
Why is that? Is there anything I can do so buyers see the shorter delivery time showing on my listings?
How buyers see it while checking my listing:
How buyers see it while at checkout:
1 comment
wastingtime101
·1 year agoI don't think you did. The first screenshot shows shipping to "?".
When I enter UK as the shipping destination I see the same May 14 - June 4 on the listing and at checkout.