Date in title caused me not to be able to be eligable for eBay International Shipping!? | Shipping

voguevintage · 2025-06-11T02:41:51.006000Z

So I had a buyer want to purchase several Dune action figures from me. They're in Canada. I made a custom listing for them of all 4 figures they wanted. But when they tried to buy it they got a message that I don't ship to Canada. But I definitely do. I use eBay International Shipping and nowhere is excluded. I tried all sorts of things without success. Finally, I called eBay and after 20 mins and him checking he told me it was just because I put "1984" (the year the toys were made) in the title. Why? How does that even make sense? At first I thought it was an Orwell thing, which would be really screwed up, but he said any date could trigger it. I explained I have dates in 50% of my titles because I sell vintage and dates, especially with things like toys, are very important because buyers want to know if it's an original issue or a reissue. According to him, it can be in the description, but just not the title. I mean does this sound legit to anyone? Has anyone heard this? It really upsets me off because it's so stupid. It also likely means that more than half of my listings are ineligible for Canada shipping and makes me wonder how many sales I've missed out on when the buyer just got that message that I don't ship to Canada and never messaged me. Right beside that message eBay gives a link to buy from another seller, by the way

Discussions

Date in title caused me not to be able to be eligable for eBay International Shipping!? | Shipping | eBay Community