I sold an item and purchased ups label directly from Ebay and when the customer received the item, they said it was damaged in shipping. How do I file a claim to get my money back for the damaged item?
Ask the buyer for a few pictures of the item and package, then refund the buyer. Have the buyer hang on to the item and package so it can be inspected. You file a claim with the carrier.
Ask the buyer for a few pictures of the item and package, then refund the buyer. Have the buyer hang on to the item and package so it can be inspected. You file a claim with the carrier.
Hello I cant file a claim as its eBay's ups account
That's correct, here is how you file your claim on an eBay UPS label, for eBay to get the refund check, not you.
kensgiftshop
·2 years agoAsk the buyer for a few pictures of the item and package, then refund the buyer.
Have the buyer hang on to the item and package so it can be inspected.
You file a claim with the carrier.
wgwgwgg
OP2 years agoHello I cant file a claim as its eBay's ups account
rseuqinh
·2 years agoThat's correct, here is how you file your claim on an eBay UPS label, for eBay to get the refund check, not you.