Confused with new package dimension requirements
I have selected standard rates without discount but my listings still get rejected for no package dimensions.
I am able to edit existing listings without adding dimensions.
Am I missing something?
11 comments
tori_729
·2 years agoYeah they just added it. Super annoying b/c now all of my reposted/sell similar I have to go in and change.
It would be nice if they would add it into the shipping policies so we don't have to put it in every time. Just another extra step...
Btw I went to find the shipping policies (what were they used to be called? something weird) and I can't find them anywhere other than just accessing it through modifying or creating a new listing.
monica-sells
·2 years agoMy eBay Account: Business policies
tori_729
·2 years agoThanks! But how do I find that link? I looked on Seller Hub, not there.
monica-sells
·2 years ago@tori_729
Under your name (top left)
"Hi NAME" (dropdown box)
Account Settings ---> Business Policies
cssurplus
OP2 years agoThis is the link I used to get to the Shipping discount settings Shipping Discount Settings
nobody*s_perfect
·2 years agoThe "Standard rate without discount" is also known as the retail rate. If you use calculated shipping, eBay has to have dimensions regardless of which of the 3 options you choose.
Dimensions used to only matter if the package was over 1 cubic foot, but now eBay also has Cubic rates, which are applied to packages up to 1 cubic foot for Ground Advantage and up to .5 cu ft for Priority.
wastingtime101
·2 years agoI'm not so sure about that @tori_729 . A few sellers were reporting dimension requirements yesterday, then came back later to say it was no longer an issue. Possibly a short-lived tech error.
That said, I do believe any listing with calculated shipping should have weight and dimensions - and even flat ship or free ship listings should have weight/dim if eBay International Shipping is offered.
tori_729
·2 years agoInteresting, maybe it was just a glitch.
Good point on the International shipping and such; however, I only do dimensions for things over a pound and more than 12". Would the First Class International shipping really be affected by dimensions though?
pjcdn2005
·2 years agoI don't think First class international is affected by dimensions unless the item is bigger than the maximum. But you also use EIS and prices for that could be affected.
wastingtime101
·2 years agoIt appears from what others are reporting that eBay is now requiring package dimensions on listings with calculated shipping. Sellers should enter accurate package dimensions when listing. If that's not possible for some reason, as long as you are 100% certain your package :
1. Will not exceed a cubic foot in volume (LxWxH < 1728) and
2. Will not exceed 22" in length
Then you can enter "dummy" dimensions of 12x12x12.
cssurplus
OP2 years agoThats a good idea, very rarely do we get into the dimensional weight as our stuff is usually heavy enough.
We can't do listing dimensions as we sell industrial stuff so we don't have dimensions until packed.
The setting must work now as when I came in this morning everything that got kicked out yesterday was listed this morning with no dimensions used.