Charge of shipping
Hello . When I buy a label from ebay, it tells me an amount during the purchase process, but in the invoice, I am charged a much higher amount, considering that the information entered is completely correct in terms of weight and size. I do not know the reason for this change, please guide me.
10 comments
matts-garage-sale
·2 years agoI exclusively utilize USPS Ground Advantage for shipping and implement a flat fee for shipping across all my listings. Upon shipment, I carefully package the item, accurately weigh and measure it, and round the size up to the nearest half inch and next ounce following packaging. Subsequently, I procure the label with those measurements, and the shipping expense is deducted from my eBay balance. I have never incurred any additional fees through this process.
alphaplaster
OP2 years agoI do exactly the same as you .
pcmwire
·2 years agoYou need to be more specific here.
Are saying the purchase price for the label purchased during the create label flow through eBay labels is lower/different than the postage that is showing up as paid on your monthly invoice from eBay? Or are you saying something else such as in the order details the shipping price is different?
Are you certain that you are selecting the correct shipping method in the create label flow?
Are you adding options like signature delivery or insurance or other?
alphaplaster
OP2 years agoUsually, I do the packing myself, so the type of ship doesn't change at all, and I don't choose it compared to my other orders.
albertabrightalberta
·2 years ago@alphaplaster
Since your listings only offer Ground Advantage and local pickup, you would have had to manually change shipping to priority mail if that's the label you generated.
If that's not the case, please post a screenshot of the invoice you're claiming shows a higher shipping charge than the label supposedly cost.
alphaplaster
OP2 years agoDear .
May i know how i can upload pictures.
Because when i was doing upload ,tell me i couldn't upload pictures .
Thanks
klhmdg
·2 years agoNo one here can see your information unless you can add a photos.
You take a photo or screenshot -
then click on the camera at the top of the reply box.
Drag the photo to the area.
If that doesnt work it may be that you dont have access to upload photos yet.
Can you tell us what the invoice shows?
weight, class of shipment and from what zip code to what zip code?
alphaplaster
OP2 years agoI don't know if I am allowed to post this kind of information here according to eBay rules or not.
monica-sells
·2 years agoIf I understand your question...
When you are purchasing your shipping label, make sure the "class" of shipping did not arbitrarily change on you.
(i.e. Ground Advantage to Priority pricing)
as an option...
I have to scoot, but if that's not it, someone else will chime in to help you....
alphaplaster
OP2 years agoThank you for your time.
Normally i use Ground Advantage without any change .And i always packed my self
At first time i have to write the weight and size and then the type of mail.
I know there is a mistake but i dont know what it is.