cancel a prepaid shipping label

Hi, How do I cancel a prepaid ebay shipping label, I didn't end up using it and clicked the link by accident and will be charged for it, now it doesn't allow me to upload the tracking on my item which I posted via australia post?

mooty73

925 View listings

Posted 3 weeks ago · Edited 3 weeks ago·Last reply 3 weeks ago

1 comment

albertabrightalberta

·3 weeks ago · Edited

I can explain it to you but I can't understand it for you.104 View listings

@mooty73

Go to your seller hub and under orders, click shipping labels.

https://www.ebay.com/ship/labels/seller-hub

Find the order with the label you want to void and in the dropdown by "actions" click on "cancel label."

It'll be about 15 days or so before you see the credit as USPS waits to make sure that the label hasn't been used.