Two buyers this week, probably more to come. Both similar story, package stuck in customs, customs wants "commercial invoice" for package. Seems like EIS is not shipping correctly. I package the item, include eBay generated packing slip, send to EIS address. eBay should be doing the rest. Any time I have shipped internationally myself, not through eBay, this was a bit tedious, but not that difficult.

@sumsum70 wrote:Two buyers this week, probably more to come. Both similar story, package stuck in customs, customs wants "commercial invoice" for package. Seems like EIS is not shipping correctly. I package the item, include eBay generated packing slip, send to EIS address. eBay should be doing the rest. Any time I have shipped internationally myself, not through eBay, this was a bit tedious, but not that difficult.Hey @kyle@ebay - can you pass this on to the EIS shippi...

Buyers Requesting Commercial Invoice for EIS Customs Delays | Shipping

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Buyers Requesting Commercial Invoice for EIS Customs Delays | Shipping | eBay Community