Buyer 's not receiving the parcel

Question

The courier company has gone twice to deliver the parcel, but there is an outstanding payment from the buyer and the buyer is not receiving the parcel. I have also sent messages to the buyer and he is not responding.and i think the courier company will return the parcel to the sender,what should i do now?

orangehound · Accepted Answer

There isn't anything you can do.  I assume the "outstanding payment" is custom's fees / duties, which is the responsibility of the buyer. Your responsibility as a seller is to get the package to the buyer, and an attempted delivery is equivalent to delivery.