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    Discussions
    • Buying & SellingChevronRightIcon
    • ShippingChevronRightIcon
    Buyer in the UK

    I have a buyer in the UK but he says that he can't purchase the item and have it shipped there. I have international shipping so I don't know what to do.

    dbrooksdc
    dbrooksdc
    205View listings
    Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    bonanza125

    bonanza125

    ·1 month ago
    8845View listings

    Chances are the item the UK buyer is attempting to purchase has been blocked and prohibited to sell to them. What you do is tell the UK buyer "Sorry nothing you can do" and then you find another buyer.

                                           
    tobaccocardyahoo

    tobaccocardyahoo

    ·1 month ago
    5533View listings

    The UK has new safety requirements for toys. Customs will seize toys which have not been certified to meet their standards.


    EIS will not accept orders shipping to the UK for toys which have not met their standard.


    Everything is working as it should, Were you to try to ship directly, there is a good chance you would lose your toys or dolls and have to refund, when UK customs seized and destroyed them.


    Say thank you to Ebay.

                                           
    stainlessenginecovers

    stainlessenginecovers

    ·1 month ago
    5484View listings

    @dbrooksdc you ship using EIS; EIS doesn't ship to the UK (too many issues, licenses etc.). So, tell the buyer just that..and be done. Someone else will buy.

                                           
    fullers_uk

    fullers_uk

    ·1 month ago
    2610View listings

    I’m in the UK, are you using ebay shipping or organising your own?

                                           
                                                                                     
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