Buyer claim new item was defective after 30 days
Buyer brought a new comforter blanket set from me and after 30 days I got message from her claiming the comforter set shreds lint after wash. Can buyer request a refund or leave a negative feedback after 30 days ever tho when she received the item was brand new with no defects.
3 comments
fab_finds4u
·2 years agoThey can still open a case but if it's opened after 30 days of the delivery date they won't be able to escalate the case.
You're not off the hook though. They can still file a PayPal dispute or a credit card chargeback.
natoman777
·2 years agoRequest a refund or return... No. Leave negative feedback, yes. BUT- in a situation like this I would contact eBay if they leave you negative feedback. Sounds like they are just wanting it for free, or something happened to it in their possession of it. eBay MIGHT take any negative feedback down. Report them if they keep hounding you
fab_finds4u
·2 years agoThey can request a refund after 30 days. I think up to 45 days you can open a case but it's for communication purposes only. If the seller doesn't respond or refund the buyer will not be able to get eBay to step in. As soon as they try to escalate it will close with no refund.