Am I missing something?
Today I had a sale and promptly prepared the package for shipping. When I went to print a label, the amount was $20 and change. However, my buyer paid $11 and change for shipping. I went through all the details on the shipping page and the weight and measurements didn’t change. I also made sure when listing that it didn’t switch me to shipping method not based on calculated weight and size of package. So…what gives? Why did my buyer get $10 worth of free shipping?
10 comments
pepper1202
OP1 year agoAs I mentioned, I didn’t change the dimensions, weight or method of sending the package from when it was listed to when I was making a shipping label. Everything was the same. For some reason, buyer got a shipping quote of $11 and change and I had to pay $20 and change for the same thing. I already sent out the package.
wastingtime101
·1 year agoYep, saw that. My questions still stand.
What are the weight and package dimensions?
What service did you choose when printing the label?
What was the exact cost buyer paid and what was the exact cost you paid for the label?
momtoabeautifuldaughter
·1 year agoWe need to know the exact dimensions and weight of the package
We need to know what the buyer paid and what you paid. Exact amounts so we can help you.
wastingtime101
·1 year agoWhat are the weight and package dimensions?
What service did you choose when printing the label?
What was the exact cost buyer paid and what was the exact cost you paid for the label?
@pepper1202
gator08041971
·1 year ago@pepper1202
My guess is, there must be something off with the dimensions for the package in the listing. That looks like a fairly largish box item. It was showing like 9 something for me and looking at the item I can't see it being that cheap.
And the box it ships in may be bigger even. That would run 20+ to ship via USPS. You might look at UPS to see if you can get a better price there, but other than that, may have to take the hit on that one.
lakefor94
·1 year agoDoes the shipping label say Ground Advantage or Priority?
gator08041971
·1 year agoFor me, the item showed:
Which I think is a bit low, as I look at the size of the item.
albertabrightalberta
·1 year agoIs it for the Vintage Power Rangers Tor The Shuttlezord Special Size Target Exclusive Pack?
Your shipping information shows Ground Advantage? Is that the option you chose when buying the label?
What are the measurements and weight of the box?
It sounds like you may have purchased a priority label.
kensgiftshop
·1 year agoThe shipping label, is it for Ground Advantage or Priority Mail?