40 days now showing on handling time (desktop only)
I've not seen any discussion about this and cannot find anyone even mentioning it online. Last I knew we had a maximum of 30 days for handling. When did it go up to 40? Guess maybe I've been hiding under a rock?Â
4 comments
kh-phdan
·3 years agoHello Everyone,
Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thanks for understanding!
valueaddedresource
·4 years ago@devon@ebay - not sure if this got lost in the shuffle when Velvet left, but it's been over 2 months since she confirmed that the pre-sale policy was being extended to 40 days as well to match the new handling time option, but the policy page still has not been updated.
devon@ebay
Hey @valueaddedresource! I will reach back out to the Help Pages Team on this and once I hear back I will be sure to update you on this!
valueaddedresource
·3 years ago@devon@ebay  @kyle@ebay  @elizabeth@ebay - the presale policy page has still not been updated to reflect the 40 day handling time that became an option last July, as Velvet previously said it would.
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https://www.ebay.com/help/policies/listing-policies/presale-policy?id=4252Â
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Buyers and sellers are somewhat in limbo on this issue now - since the policy page still says presales must ship within 30 days are listings with the 40 day handling time option violating that policy?
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Thanks for any updates you can provide!