Zero Stars Buyer | Selling

rococolassie · 2024-09-08T20:55:26.526000Z

Sold something recently to zero stars/feedback buyer. Small trinket, but I went with the advice to send signature required at my expense. Double boxed it and taped the heck out of the box. Received email stating don't send signature required package b/c there's a lot of mail theft in my area, not my neighbors, just in the postal service. Uh-Huh. I'm thinking this purchase is an attempt to keep item and money. I documented the condition and package with a video and pictures. The package went out early and buyer responded to my notification of signature requested 48 hrs after. They can claim being unable to receive pkg due to signature request, or get pkg and claim damage, or some other nonsense such as not as described, and request a chargeback from their credit card company as the end game. How can I protect myself from an unfair chargeback? This item is in excellent condition and vintage. I did block the buyer from future transactions, but what is to stop them from a future chargeback and reopening with another credit card, name, and email? Thanks

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