Your account is currently limited. Go to Messages to find out what you need to do next
Summary: A participant started a discussion about their account being limited, and asked for guidance on what to do next. Several participants, including brightlightbookseller and ebooksdiva, responded with suggestions. parts_xtra108 engaged with most of the replies to gather more information. The conversation primarily involved participants expressing confusion and offering advice on resolving account issues. Despite several responses, there was no clear resolution shared in the discussion.
Hello, can someone help me with this error message please "Your account is currently limited. Go to Messages to find out what you need to do next". I have searched but could not find any solution. Find things I am currently not able to do:
1. cannot list any item
2. cannot sell any item
I did not receive any message regarding the issue. Thks
kh-christelle
·4 months agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
abdouexpress
·4 months agoThis is a very common glitch. Our account is almost 30 years old and we get it often. Without explanation and they fix it. We had it for the last few weeks and still are waiting for a fix.
We still sell directly on our website without any issues.
hasas1808
·1 year agoYour account is currently limited. Go to Messages to find out what you need to do next. I haven’t rasived the message plz help
toysaver
·2 years agoYour account is only 2 years old. You've sold 61 items in total. Looks like you've sold nothing for over a year. Why did you stop selling? Was it voluntary? Was there any sort of issue with owed fees or returns? Did eBay ask for receipts to prove ownership of your inventory?
Account restrictions and suspensions | eBay
parts_xtra108
OP2 years agoWe stop selling because we moved our warehouse for offline sales. After hiring our new internet salesperson, tried listing again but since then we have been facing these issues. It has been couple of months since we have been trying to list parts.
mtgraves7984
·2 years agoI only see a few sales from over a year ago. I'm with @ebooksdiva... have you ever signed up for Managed Payments?
parts_xtra108
OP2 years agoYes, payment is managed by eBay.
monica-sells
·2 years agoalso, make sure your default is showing ALL MESSAGES, not just from members.....
you could try clicking the link "from ebay" in the options
parts_xtra108
OP2 years agoYups I did that too. Thanks though.
Unavailable member
·2 years agoHave you signed up with managed payments with your checking account information and social security number? Those are required to sell.
Account restrictions and suspension
parts_xtra108
OP2 years agoMy account is updated, I did get a confirmation from eBay but why it is restricted - no clue.
kensgiftshop
·2 years agoLooks like it's been awhile since you sold anything.
Was it restricted when you stopped selling?
Did you receive any messages back then?
parts_xtra108
OP2 years agoWe are service company and sell our overflow inventory only. Our account was active, but we were in process of moving so we took a break. Account got restricted last December for some reason and since then we have been working to get it reactivated.
brightlightbookseller
·2 years agoNothing in your eBay Messages (not necessarily in your email)? That's odd, there's almost always a message. You usually would have warnings leading up to this if you did anything they find suspicious too.
Just to make sure, you're checking here: https://www.ebay.com/cnt/viewMessage right?
parts_xtra108
OP2 years agoYes, nothing from Ebay yet. I did contact customer service but they could not pull up any information. The could see account is restricted but no clue why. Based on cs, they have emailed to another department who will contact me with 5-7 business days. So, I am playing a waiting game, I guess.