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"You got an offer! We'll automatically charge the buyer once you accept the offer."
I had a buyer make an offer on two of my items. I remember previously that if I accepted offers on items, they would combine automatically under my flat shipping policy. Now that I have two offers, I am being told that if I accept each, "You got an offer! We'll automatically charge the buyer once you accept the offer."
I checked my account settings and I definitely do NOT have the "Require immediate payment when buyer uses Buy It Now" box checked.
I checked the listings and can't see anything that would suggest that I am requiring immediate payment for an offer. Is this something on the buyer's end? This has happened with two buyers in the last couple months.
9 comments
kh-shakhib
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
egarchow89
OP2 years agoYeah even when I do refund buyers shipping overpay I am aware that that $0.30 can stack up. Thanks for the prompt replies!
ittybitnot
·2 years agoI checked the listings and can't see anything that would suggest that I am requiring immediate payment for an offer
@egarchow89
Go look on this page...scroll to the bottom.
https://www.ebay.com/bmgt/buyerrequirements
Buyer Payment Requirements
*Require buyers to provide a payment method before they place a bid.
*Require buyers to provide a payment method before they make an offer.
These were placed on your account with the default set to YES. They only work when the BUYER ID, is forced into the new program. eBay has been busy forcing buyers to sign up under the guise of this "New Smoother Checkout" is good for them. They quickly learn it is not. Once that combination is in effect for both the buyer and seller, then the option to combine items is removed. Each offer accepted, or auction won will be a separate transaction paid for in full.
If you do not want multiple offers from the same buyer to combine in one order, you can keep the setting eBay awarded you with in place. It removes the incentive for a buyer to purchase more than one thing, make offers on multiple items where it will automatically cost more, or place bids on multiple auctions from the same seller. It discourages buyers buyers from purchasing from you in general.
egarchow89
OP2 years agoThanks! This is very informative!
For these "select" buyers (sounds like double secret probation to me, and probably in many cases for no reason), am I understanding you correctly that in addition to offers, they will also be immediately charged when each auction ends? I often do single card auctions, a couple hundred at a time, starting at a dollar. That would be a nightmare if someone who wins 20+ (as often happens) is charged separately for each one!
I think with how I do business, I am going to turn those off on the page you suggested. I have had maybe 1 in every 150 or so auctions not get paid for, and I can't recall but a couple times over the past decade where an offer has gone unpaid. This has definitely already caused me more of a headache than a few nonpayers have!
ittybitnot
·2 years agoFor these "select" buyers (sounds like double secret probation to me,...
@egarchow89
eBay is "selecting".....more and more buyers every day. Some are only in the forced program for "offers", others just for "bidding" and others for both. First one for me, it was my 25 year old ID, then it spread to the rest of mine as well. I have NEVER not paid for something, so it wasn't because I was a "bad buyer". Now I am just an unhappy buyer that won't play this.
Yes, if you have buyers that win twenty single card auctions at a time, they will be paying full price for all twenty as soon as the auction is over. Remember, that their ID must be in the forced program first in order for the default to YES that the seller was awarded to be effective in removing combined shipping or the ability to send the buyer an invoice.
And yes, a seller is charge .30 cents times twenty ($6.00), instead of .30 cents for one combined order.
flexlinc
·1 year agoHow does one undo the default setting? Can you post a link
The link is posted in the Best Answer post in this thread.
https://www.ebay.com/bmgt/buyerrequirements
ittybitnot
·1 year agoCan you post a link
@flexlinc
https://www.ebay.com/bmgt/buyerrequirements
Buyer Rules:
*Require buyers to provide a payment method before they place a bid.
*Require buyers to provide a payment method before they make an offer.
Click submit or save.
dhbookds
·2 years agoI was confused by it also.........when the buyer didn't pay for several hours. I do have everything set for immediate payment, including offers/auctions. Finally decided it was not part of the "immediate payment stuff", rather just a statement that ebay would "invoice/bill the buyer"...