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    With multiple shippers on one item, who is responsible for damages?

    A package shipped FedEx and delivered by USPS was damaged.  Who pays for the damage? 

    kevigroth0
    kevigroth0
    2198View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    inhawaii

    inhawaii

    ·1 year ago
    Ebay's most handsome seller.4909View listings

    The shipper you paid.

                                           
    luckythewinner

    luckythewinner

    ·1 year ago
    1159View listings
    @kevigroth0 wrote:

    A package shipped FedEx and delivered by USPS was damaged.  Who pays for the damage? 

    From eBay's perspective, the seller always pays ðŸ¤£

                                           
    kevigroth0

    kevigroth0

    OP1 year ago
    2198View listings

    FedEx writes thar they provide up to $100 insurance coverage on these shipments and they are boldly lying so should be prosecuted for false statements to the public. What agency would oversee this?

                                           
    caldreamer

    caldreamer

    ·1 year ago
    4043View listings

    FedEx will "wash their hands" from any responsibility after it is handled off to USPS.   I cannot imagine USPS taking any responsibility either because your shipping contract is with FedEx.  (See EBAY policy below)

     

    Shipping insurance | eBay

     

    If you used FedEx GROUND Economy and your package is damaged or lost from the time it’s first scanned by FedEx until it's delivered to a USPS facility, FedEx Ground Economy is responsible for a maximum replacement value of up to $100 plus transportation costs.

                                           
    meme6253

    meme6253

    ·1 year ago
    3964View listings

    Good Luck getting either one to pay, They both have a notorious reputation for not paying out on claims, & You have two involved, so one will just blame the other., You can try putting in a claim through both, Again Good Luck!

                                           
    wastingtime101

    wastingtime101

    ·1 year ago
    0View listings

    Once FedEx transfers to USPS all insurance coverage is void and the seller is responsible for damage.

     

    https://www.ebay.com/help/selling/shipcover/shipping-insurance-shipcover?id=4643#section4

     

    This is a risk you take when using a dual-carrier service.

                                           
                                                                                     
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