Why do I have to pay to ship something internationally?
I mark all my listings no international orders. And yet someone from China ordered something. It's shipped to someplace that forwards it to wherever it goes. That's no problem. The problem is I'm charged for it. In this case it wasn't much, under a buck, but why should I have to pay ANYTHING? Ebay already takes such a big cut of the action. And since I already marked all my listings no international orders, I don't see why I have to be penalized. Let the buyer cover the costs. This is utterly unfair.
16 comments
kibble-net
·4 months agoIf you think it's unfair, and that you aren't getting your money's worth, delete all your listings and go sell somewhere else. I don't know what you expect here.
chapeau-noir
·4 months agoEven I signed up right away to the eIS program, and I'd distrusted eBay's previous 'program', and had been shipping worldwide on my own for over 20 years anyway because it was so danged easy. But the eIS program is definitely effortless.
catjewels9876
·4 months agoYou probably don't want to read another EIS post, but as others have stated this is a great program. I didn't sell international prior because I was frankly scared of the paperwork and possible returns.
EIS has made it as easy as any sale you could have.
And I get excited to see where the sale is going Australia, Japan, England, Canada are some of my sales....
ifyouloveit
·4 months agoI love International buyers and the EIS (Ebay International Shipping) program! It rocks and I wish I got even more International sales from the program. It's one of the best things eBay has rolled out for its sellers. It's easy peasy and once the item arrives at the hub, the seller is no longer responsible if something happens. eBay takes care of it all. I love it! Send me more International sales eBay, I'm all in and I have cool stuff they like too! 🙂
tobaccocardyahoo
·4 months agoYou are not shipping internationally.
You are paying to receive international payments.
The only way to avoid the fee is to ship internationally using EIS (Ebay International Shipping).
onefootflipper
·4 months agoLong term that is a number that is going to be such a pitifully small part of your overall expenses that you will wonder why you were ever concerned with it.
And there is literally nothing you can do about it. I would just move along with your life.
concentric-groove
OP4 months agoIt's just that ebay takes such a big cut already for doing nothing, to get another surprise bill that frankly the buyer should be covering, not me. Why am I penalized? They're the international buyer.
dryophelia
·4 months agoThey found you a buyer!
onefootflipper
·4 months agoI guarantee you no matter what sort of business you owned, if someone swiped a non-US credit card on the terminal in your store than your credit processor would charge a higher transaction fee. That is just how it works. It is not ebay specific. In fact, the extra that ebay's processor (Ayden) charges is on the low side for the industry, some processors charge 3 percent.
chapeau-noir
·4 months agoThis has nothing to do with accepting or not accepting international sales, shipping or anything else, it's the 1.65% international fee if the buyer is registered outside the US - doesn't matter if it's shipped to a freight forwarder or even a domestic address.
This fee is waived with the eIS program.
gloryglorygifts
·4 months agoIf you don't want to deal with international sales, it's best to change that at your account level and not on listings.
You pay for shipping regardless if it is domestic or international. You may want to charge your customers shipping to offset the price or pad your item prices to cover the cost. There is no way to get around paying for shipping, even if you purchase it from another site. You aren't being penalized. It's business.
hartungcards
·4 months ago1) Pay the buck.
2) Block the buyer.
3) Move on with your life.
inhawaii
·4 months agoEven though you are shipping to the US, if the buyer is REGISTERED outside the US, ebay will charge you this fee. That's just the way it is.
You really should look in to EIS (ebay international shipping).
It doesn't cost you anytjhing.
There are no extra forms or paperwork to fill out.
It's just like shipping any other package to the US.
The package ships to ebay's hub, here in the US.
Once it gets there, you are not responsible for anything.
Ebay handles everything.
concentric-groove
OP4 months agoI had trouble with international buyers the last time I did that so I'm fine leaving it as it is.
jonathanbrightlight
·4 months agoThe eBay International Shipping program takes all responsibility out of your hands once it reaches eBay's hub here in the US, so there's really no trouble with buyers that could happen. Your call, but it's one of the best things eBay's ever done for sellers.
inhawaii
·4 months agoYou obviously don't know/understand how EIS works.
If you use EIS you can't have problems with international byers.
Ebay handles everything. I mean everything.
*Late shipments
*Missing shipments
*Customs/tariff issues
*INR complaints
*INAD complaints
*Returns
*They even erase any negative feedback that has to do with EIS
Shipping EIS is less risky than shipping to someone in the US.
It' doesn't make any sense not to use EIS.