Why do EBay users believe EBay (company) cares what their feedback score is? | Selling

ajs_coins_and_alchemy · 2023-05-03T22:46:15.505000Z

I just started laughing at how many users come on here complaining about scam sellers, scam buyers, useless eBay CS, ETC ETC ETC ... My favorite common line is "BUT MY FEEDBACK IS 100% POSITIVE!!!" (or some version thereof) like EBay cares and that changes something here... Ebay user: Customer Service! Customer Service! So and So tried to scam me!EBay CS: Hi there, sorry, we can't do much to help you because (insert random policy here)EBay user: But I have a 100% Positive feedback score!!EBay CS: OMG! OMG! OMG! I'M SO SORRY I DIDN'T KNOW I WAS DEALING WITH A VIP! LET ME ROLL OUR THE RED CARPET! LET ME GET YOU SOME CHAMPAGNE! CAVIAR SIR? HOW CAN I BE OF SERVICE YOUR HIGHNESS!?!?!? *Eye Roll*

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Why do EBay users believe EBay (company) cares what their feedback score is? | Selling | eBay Community