Why can't sellers counter offers that have expired?
We've all done it! You disconnect for the weekend, come back to your eBay store on Monday, and find out you missed a good offer on one of your items. You look for a way to send the offer back to the potential buyer, but there isn't one. The only thing you can do is send out a blanket offer to all watchers on the item (if it is allowed) and hope the one who made the offer is a watcher. It seems like this should have been fixed long ago. I see no reason why this isn't allowed? It's not spam, as the buyer did have an interest in your item. You're just seeing if they still have an interest, and they can decline or ignore the offer if not. Seems like a no-brainer to increase sales! Thanks and God bless!
13 comments
johnrj1226
·8 months agoWhen you snooze you lose. Especially on a 24/7 365/66 selling/buying site. When one takes some time away ya' just accept some things and roll with the flow.
fern*wood
·8 months agoSorry, I missed this was a counter offer. I haven't used that feature in a long time (may try it again) so didn't even think about that. I guess Ids on counter offers are hidden?
jonathanbrightlight
·8 months agoI don’t think they received a counter offer that had the buyer username hidden (I’ve never had a buyer’s username hidden on a counter offer), I think they were saying they wanted to send a counter offer to a buyer. I suspect they are confused by the way eBay displays seller initiated offers and buyer offers together, but the username is only hidden on seller initiated offers.
ccomic
·8 months agoCan't you always send a specific buyer an offer? Or can you only do that to buyers who are following the listing?
jonathanbrightlight
·8 months agoNo, sellers can never send a specific buyer an offer, unless the buyer initiates contact (if the buyer sends the seller a message about an item, there will typically be a “Send Offer†button in that message for the seller to use, but otherwise there is no way to target an offer to a specific buyer). When sellers send offers to buyers, they’re doing it blindly, without the buyers identity being revealed to them unless and until the offer is accepted or countered.
luckythewinner
·8 months agoYou look for a way to send the offer back to the potential buyer, but there isn't one
Could you simply lower the price and let the buyer know?
gurlcat
·8 months agoUhhh, no. We haven't all done that, because of situations exactly like you're describing (or worse).
stainlessenginecovers
·8 months agoebay is NOT closed on weekends; therefore sellers that sell on ebay should also NOT be 'closed' on weekends.
You may not 'pack' or 'ship' or whatever, but you should be here 365 a year to check for questions and offers.
If you can't; best for all sellers to just not list here as you will just frustrate buyers.
gurlcat
·8 months agoThat has me wondering, does the Time Away feature have a way to program any frequency of repeat/routine away days? I could see that being very useful for some people.
jonathanbrightlight
·8 months agoNo, not in its current form.
simba6
·8 months agoYou can set it for automatic accept above a price you set. Then you don't have to worry.
fern*wood
·8 months agoIf you received an offer from a potential buyer, you would be able to see their ID and could contact them if you wish. I've never received an offer where I couldn't see their ID and check their feedback before deciding whether or not to take the offer. If you don't see their ID, it was probably an automatic offer you sent that expired. Have you sent offers before and allowed for automatic offers to be sent on your behalf?
kibble-net
·8 months agoWhile it may not be the solution you are looking for, you can in fact set a threshold where offers are automatically accepted.
As a buyer, if I received a counter offer three days later, I would be shrugging as at that point I would have already bought the product from another seller.
It's important to take breaks. But they do come at a price.