Why can't I set MY own shipping price on MY own listings?
Ebay locks in a $4 price on my items because of something called a "shipping policy."
I don't want nor do I need a "shipping policy". However, once it's born it's like a concrete demon from hell to get rid of.
Now I'm supposed to send a 20 pound box for $4 shipping?
IT will not allow editing
IT will not allow changing the shipping price for a particular listing.
IT will not allow deleting
How about giving the seller some control over his own listings?
This is sooooooooooooooooooooooooooooo frustrating
I just want to list an item and put an asking price and shipping price. That's ALL I want! Is that too much to ask? Instead of spending half an hour vainly trying to adjust the shipping price for ONE ITEM!!!!!
Has ebay hidden the phone numbers for help, or is that dead, too?
simply-the-best-for-you
·1 year agoI'm a woman & I don't see it as misogynistic & I vote for Chico's all the way 🤣 Talbots is way too buttoned up & conservative for me.
inhawaii
·1 year agoThe op selected his own post as best answer.
Why am I not surprised? LOL
inhawaii
·1 year agoWhy can't I set MY own shipping price on MY own listings?
You can. The rest of us do.
dy60609
·1 year agoSo, it has been over 2 days.
Have you opted out of "business policies" yet?
dy60609
·1 year agoover 3 full days now.
Have you made any progress in resolving your issue?
epsilon_publishing
OP1 year agoI selected the "solution", why this continues is yet another Wokebay glitch. Ask them.
dy60609
·1 year agoWhy this continues?
Do you mean it continues to happen?
or
Do you mean that this thread continues after you chose a "solution"?
If why thread continues, that's how it is unless you use the dropdown arrow to contact the "mods" to lock the thread.
---------------------------
you figured it out on your own.
So, you solved the issue before reading post #2 that suggested that you could turn off (opt out of) business policies.
mam98031
·1 year agoSelecting a solution is just that. But it doesn't close the thread.
epsilon_publishing
OP1 year agoYes, I figured it out, on my own, and I already posted and clicked on "Mark as a Solution" but Wokeworld by the Bay refuses to end cycle.
powell-collectibles
·1 year agoAs an aside, two eBay sellers debating what “woke†means is ultra-cringe. This is like two ladies arguing over whether Talbots has more street cred than Chicos.
mam98031
·1 year agoLet us know which subjects we are not allowed to discuss per your opinion. Your comment is very misogynistic.
powell-collectibles
·1 year agoDiscuss whatever you want. But I can call it cringe. And not sure how my comment was misogynistic. If you’d like to explain how it is, great. If you’re just trying to throw around words to intimidate people, that’s sad. Or, if you stand at the ready to find everything and anything offensive, that’s even sadder.
and, yep - completely appropriate to call out folks for having a “woke†debate.
mam98031
·1 year agoI know. Sometimes it is difficult to see how something might not sit well with others. Your statement assuming "This is like two ladies arguing over whether Talbots has more street cred than Chicos.", is misogynistic.
"Intimidate[ing]" others isn't my thing. Not sure how calling you out for a statement you made is taken that way, but I accept that it is your opinion.
"if you stand at the ready to find everything and anything offensive, that’s even sadder." Well that would require all my posts to reflect something like that when it is actually a very small number of my posts where I call someone out on something they said.
epsilon_publishing
OP1 year agoGee, maybe you should try not setting the antagonistic tone.
Did you know that hostility to others usually gets hostility back atcha? DUH!
epsilon_publishing
OP1 year agoIn order to get to Ebay's little, tiny "opt-out" button, one has to intuit...
1. Use ESP to cognite that this problem was caused by a 3rd-party vendor like Printify who did not reveal this information to you.
2. End the listing unsatisfactorily (there's no way to back out gracefully). The shipping box will not let out of the box, unless you reload the page, or whatever.
3. Back up 2 pages,
4. Go to your Store (what if you don't have a store? Or, what if you don't have a desktop computer - the interface is radically different on a phone).
5. Guess which of the many pages is the correct next step. Like walking down a trail and coming to an 11-way fork.
6. Use a microscope to locate the tiny , unexplained "opt-out" button.
7. Use your clairvoyant skills to know THIS "opt out" button actually means opt out of Business policies, not something else like Shippping policies, or opt out of your store.
dy60609
·1 year agoI know. Sometimes it is difficult to see how something might not sit well with others. Your statement assuming "This is like two ladies arguing over whether Talbots has more street cred than Chicos.", is misogynistic.
----------------------------------------------
I read that as presenting an example pulled from the sky rather than a "hatred of women" misogynistic post. YMAV
mam98031
·1 year agoGood grief, some people really need a dictionary.
powell-collectibles
·1 year agoI still don’t get why it is misogynistic. Is merely including the word “women†somehow offensive? If so, that’s as crazy as an adult female trying to find a dress at DXL.
epsilon_publishing
OP1 year agoThe fact that you used "two women," and not "two men" in your example, makes you, according to Woke-folk, a sexist. The woke-propriate wording would have been "two old, rich, hetero white Republican males."
Oh, forgot "Russian". How frightened of reality is WokeBay they censor my Valdimir Putin hat?
mam98031
·1 year agoNope, not it.
epsilon_publishing
OP1 year agoI don't know what "Talbots" or "Chicos" are/is. I don't give a FF.
I don't do "street cred" or "cringe" - I do Human Dignity, Character, Honesty, etc.
stephenmorgan
·1 year agoI was interested so I looked it up.
inhawaii
·1 year agoYou're right.
It's all ebay fault.
krazzykats
·1 year agoI have largely stopped using fixed pricing for shipping costs, as rates have risen faster than I could update my listings. Now I rely mostly on calculated shipping and the costs adjust automatically.
á“šá˜á—¢
Just like what is posted here, my shipping will automatically update using calculated at the time this goes into effect. Sellers ~ Some USPS Rates Increase on July 13th ~ ... - The eBay Community
mam98031
·1 year agoI use the Bulk Editor to update my shipping when the time comes. It works really well for me.
krazzykats
·1 year agoI don't even have to do that! LOL! But I will bulk edit other things...ðŸ˜
á“šá˜á—¢
reallynicestamps
·1 year ago...........................
epsilon_publishing
OP1 year agoI sang backup and played keyboards when we did our rendition of the Stones' "Get off of my Cloud" which is my advice to Wokeworld by the Bay.
If I don't get what i want, I keep beating my head against the wall until the wall breaks. LOL!
Thanks for the video. Here's a little known gem I just discovered, back atcha....
https://www.youtube.com/watch?v=UkekqVPIc2M
epsilon_publishing
OP1 year agoThe problem with this board is the condescendingly arrogant paid ebay employees who start out every reply with "You're wrong..."
Even the structure of this message board violates elementary rules of arithmetic - "message 13 of 12" ?? How can the latest message be the 13th if there are only 12 messages in total? LOL! Even a 3rd grader knows that's bad math, and it's a 5-minute programming fix, yet Ebay is too high and mighty to get off their lazy butt and fix it. Shows their contempt for the customer.
jonathanbrightlight
·1 year agoNo one who has responded to your post are eBay employees, and the eBay employees that are on these boards are very clearly marked as such. And you should stop being rude to those who are trying to help you.
epsilon_publishing
OP1 year agoSorry for being "rude". I'm from NY, we get to the point, no snowflaking around.
epsilon_publishing
OP1 year agoHere is message 14 of 13 total messages, so that would be a "minus" message? Not a null message, a message (x) -1.
So it appears Printful or Printify got into my Ebay API's and set up a shipping policy for a baseball cap.
However this does not explain why a shipping policy for a single baseball exploded into 6 different shipping policies for a multitude of other items listed on ebay.
And Wokebay is 100% at fault for this problem, not only because with their hidden tiny little "opt out" (of business policies) button, but mainly because of their Russophobic and biased social policies when they censored my Vladimir Putin baseball cap that Printify tried to list.
Lemme know when the clowns at Wokeworld by the Bay realize there really are other countries on the planet.
mam98031
·1 year agoYou should look up the definition of "woke" as you are misusing the word. It clearly doesn't mean what you think it does or at least how you are trying to use it.
epsilon_publishing
OP1 year ago"I can explain it to you, but I can't understand it for you."
I exchanged a series of letters with Mayor Koch, you are either taking that quote out of context, he never said it, or he meant it in a different sense than the way you are using it, which is insulting, condescending and arrogant. The unsubtle implication is that your conversational partner is stupid. If Mayor Koch said it, he used it as a one-off, but you are using it to put yourself onto a preachy pedestal.
As far as "woke" goes, I'll ignore your non-specific generalizations and personal criticisms absent data,
The accepted definition is "categorizing Human Beings into groups based on their physical or social characteristics, then evaluating such arbitrarily-created groups, lastly implementing social policy based on such evaluation."
Some groups are labeled "bad", some are labeled "good". Members of such groups are likewise labeled. "Woke" is the opposite of what MLK was talking about - "Judge me by my character "(as an individual) not by my skin color (AS A MEMBER OF A GROUP). But the Woke crowd does not acknowledge that we Human Beings are all unique and sacred individuals.
Woke's latest stillborn partner, "DEI," likewise categorizes Human Beings. A much more reality-based definition of DEI is "Divisiveness, Exclusion and Intolerance", referring to such categorization and its innocent victims. The Woke crowd can no longer get away with blatantly labeling people so it uses oxymoron phrasing and stiflng rhetoric to conceal its maliciousness.
mam98031
·1 year agoClearly you must have missed something the man said as per several sources the quote came from him. Just do an internet search and prove it to yourself. "...you are using it, which is insulting, condescending and arrogant." That is your assumption but that doesn't make it true, nor is has it ever been my intent. With that said, for some reason you have taken on the position or have felt compelled to attack or otherwise to be rude to those that came here simply to try and help you.
Calling someone Woke is really a compliment as it means they stay informed on various subjects. Unfortunately some in the political world have decided to re-define the word, which many of us simply don't accept, nor do we need to. Along with re-defining "woke", the politicians re-defined "DEI" as well.
Per Goggle AI : "Woke" primarily means being aware of and actively attentive to important facts and issues, especially those related to social justice and racial prejudice. It originated in African American Vernacular English, evolving from the verb "awake" to signify awareness of social inequalities and discrimination. However, the term has also become politicized, with some using it to describe progressive or leftist ideas, and others using it as a derogatory term.
I wish you the very best.
epsilon_publishing
OP1 year ago"I can explain it to you, but I can't understand it for you."
This phrase is arrogant, condescending, demeaning and insulting. Using Mayor Koch in this manner as authority is misleading and offensive.
You define "woke" as defined by Google? The King of WokeWorld? That's circular "reasoning".
I see you used the AI to get your definition, and you selectively CENSORED the remainder of the AI answer.
Whereas I used my own words and my own life experiences.
In contrast , you do not refer to anything specific, you rely on generalizations, as all racists, sexists and other bigots do.
I could explain that to you, but you lack the ability to understand what other people say.
BTW, anyone who supports corrupt and violent racists like BLM and supports violent arsonists and looters like Antifa, such as Ebay does, promoting and glorifying their hats and shirts, needs to move to another planet and allow civilized people to enjoy their hard-fought Freedoms and Human Rights.
wri-8727
·1 year agoWhoo-hoo!!
mam98031
·1 year agoWhen I use a quote that isn't mine, I like to note that. Which is what I did for the post to you. If you prefer, I can post the definition from one of the main stream Dictionaries, they are all similar. If that works better for you, I'm happy to look that up for you. And I didn't "censor" anything.
Yes using our own words often lead to misunderstands when someone interprets a word to mean something it really doesn't. I get it that some like to co-op a word and redefine it. That is very clearly being done especially in the last few years.
stephenmorgan
·1 year agoIf you are not using Shipping Policies then every time you create a new listing that has shipping set up in a different manner then previously used, a new Policy is created. When I accidently turned on Shipping Policies I had over 600 different Policies already created. It took a lot of work to delete unused ones and make sense of what I had. Once I figured it out then it seemed easier to use the Policies rather than creating new shipping information each time.
You can still adjust the item size and weight for the listing if you use a policy. A policy establishes such things as shipping method you will use, handling fees, handling days, local pickup and excluded locations. If you change a policy it will change all listings associated with that policy. Anything different from other listing that is not in a policy a new Policy will need to be created. Maybe you have a $2 handling fee for some things but you want a $3 handling fee for other things, then you would create a policy for the $3 handling fee.
See if this link will take you to your Business and Shipping Policies. How many policies do you have?
https://www.ebay.com/bp/manage
reallynicestamps
·1 year agoAre you using Flat Rate or Calculated Shipping?
For Calculated Shipping you have to enter the weight and dimensions of the package.
This may require some estimation.
Better to be oversized than undersized on estimates.
The $4.00 makes me think of the Media Mail default of over a decade ago.
reallynicestamps
·1 year agoThe phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://www.facebook.com/ebay -Message button in upper right on landing page.
#204760888466
https://www.instagram.com/ebayforsellers/

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
epsilon_publishing
OP1 year agoI finally got a live person on the phone, but his accent was so bad, we had to resort to spelling out words letter-by-letter, which is kind of unusual, because my Ex is Filipino, and we never had any problems communicating at rapid conversational speed in English, nor have I had any problems in other convo's with ebay tech supprt in the Phil. Maybe the guy was an immigrant to the Phil...
slippinjimmy
·1 year agoWhy are you still talking to eBay?
The solution to your "problem" has been posted here over and over but for some reason you seem to want to ignore the solution so that you can continue to whine.
Why is that?
worldcoinauctions
·1 year agoJust opt out of policies, but keep in mind that each time you list the shipping will default to what you just did the time before. If you need to change it you must pay attention!
epsilon_publishing
OP1 year agoNo I don't need to pay attention, Ebay needs to stop screwing this up
mam98031
·1 year agoSounds like what the others are trying to explain to you. Not Ebay doing this to you, it sounds like you set up a Business Policy that either needs to be deleted or adjusted.
Customer Service is very easy to find, but you can't call Ebay. They haven't had a call center since the Pandemic.
On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
https://www.ebay.com/help/home
epsilon_publishing
OP1 year agoI did not ever set up a shipping policy. NEVER. Why would I?
I list the item, set the price, set the shipping cost, click on list it. That's the procedure
That's the way I have done it for 20 years. Why did ebay screw this up? Now I can not even complete a new listing.
mam98031
·1 year agoYou should still check. I had this happen to me once a long time ago and come to find out somehow a Business policy got attached to the listing I was trying to change. It doesn't hurt a thing to check.
simply-the-best-for-you
·1 year agoLots of people like & use Business Policies, they can be very helpful, so there are multiple procedures. But you're correct that you probably never set one up. What happens sometimes is that the flag gets accidentally turned on, I've seen it happen from user error & eBay error. When that flag turns on, the Business Policices start propagating on their own, I believe it's each time you change the shipping parameters, a new policy is built or maybe it's with every listing. I'm not sure, b/c like you, I don't use them, but like you, I suddenly had a bunch & caught up in this.
All you have to do is turn off your Business Policies & the whole thing goes away & you can set all your own per listing. Once I found the option & shut it off, I never saw another Bus Policy & that was several years ago.
ETA: Also no one here is an eBay employee unless they are very clearly marked as an employee with a blue banner. Several of us are eBay Mentors, but we are NOT employees & we volunteer our time, as everyone on this board does. The eBay employees are very few & far between. There are 3 of them & they do not get involved in the majority of convos.
epsilon_publishing
OP1 year agoThe solution to greedybay is federal government takeover
epsilon_publishing
OP1 year agoOn each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
REALITY - On each Ebay page there is a link to talk to an idiot bot who refuses to contact Customer Service.
I can explain this to you, but I can't understand it for you.
mam98031
·1 year agoClearly you are only willing to listen to yourself. I wish you well.
toysaver
·1 year ago"Why can't I set MY own shipping price on MY own listings?
IT will not allow editing"
You can edit a shipping policy or create a new one just for that listing right in the listing form. Click on the three dots to open the menu.
epsilon_publishing
OP1 year agoFalse data. Obviously, I have been through that gremlin 1000 times with no success
slippinjimmy
·1 year agoIf you don't want to use Business Policies you can turn that off (opt-out).
Everything you need to know about business policies:
https://www.ebay.com/help/selling/business-policies/business-policies?id=4212