<span class="">How to correctly understand this information from the rules? â€¦â€¦. (highlighted in the red square in the photo)</span>

@conelmd63 A buyer is covered when they open an eBay Money Back Guarantee refund. They may not be required to ship the item back to the seller if one of the statements on the left side of the section are true. The seller would need to refund but could not require the item to be shipped back. Shipping counterfeit goods is against the law therefor eBay may not require a buyer to break the law to ship a counterfeit item. Carriers have strict requirements about hazardous shipments an...

When the item received by the buyer doesn't match the listing | Selling

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When the item received by the buyer doesn't match the listing | Selling | eBay Community