What's worse than a return? When they won't talk. | Selling

quadcitypickers · 2025-12-12T00:24:58.372000Z

I sold an item without a box. I put in the description it did not have the box.The photos did not show a box.Buyer gets it, starts a return with the message "this was supposed to have the box".Tried reaching out to them to ask why they thought that, nothing.Funny thing is the return reason says "does not match description/photos" when no photo showed a box, and the description stated as such too.

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What's worse than a return? When they won't talk. | Selling | eBay Community