What to do when Buyer does mail fraud | Selling

whitepcb · 2026-06-27T22:55:38.820438Z

I've sold over 100 items on eBay, and thankfully the vast majority of buyers have been honest.Recently, however, I received a return request for a CPU. The buyer claims it doesn't work. I thoroughly test every CPU before shipping, and I package my items extremely well enough that the package could probably survive being dropped from a second-story balcony without damaging the contents.After looking into the buyer's history, I found multiple feedback comments from other sellers alleging that the buyer returned boxes containing swapped-out junk instead of the original item. I even contacted a couple of those sellers directly, and they confirmed their experiences were legitimate.The return package is expected to arrive in about three days, and based on everything I've learned, I'm highly concerned that the original CPU won't be in the box. If the buyer does return a different item or an empty box what steps should I take? Has anyone here dealt with a similar situation, and what would you recommend?His address looks to be a Turkish reshipping warehouse to turkey. ALSO: The buyer also sent me photos as "proof," but after examining them closely, they appear to be AI-generated images of a computer rather than actual photos of the system or CPU in question, which immediately raised red flags. UPDATE: Today I received a email : Hi *****,We closed this return, and you won’t have to issue a refund.Your seller performance won’t be affected, and we’ll protect you from negative feedback. There’s nothing else you need to do.The Buyer account got banned. LOLI guess I didn't even need to wait until the item comes back now.I knew I was right, anyways im sure the item he sent back is still a piece of junk, anyways For those who wants images: https://imgur.com/a/fIH3end Thank you , I was only able to keep my money because I wasn't the first victim by him, and ebay finally caught on.

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What to do when Buyer does mail fraud | Selling | eBay Community