What is the secret of eBay keeping some fraudulent Chinese sellers on the eBay platform?
While you are browsing the ads on the eBay platform, you will find many products sold from China, which have several commonalities, the most important of which is that the seller first has a very small number of Feedback compared to sales, and most of the Feedback is negative and buyers complain of being scammed as a result of the product never arriving. . Secondly, all of these sellers use very long shipping, which exceeds two and a half months. Two questions in this regard:
Is it a strategy followed by Chinese sellers, such that the arrival time of the shipment exceeds the final date that allows the buyer to request the return of the product, and thus the seller wins money, since the product is considered lost in this case, and perhaps the seller shipped the envelope originally empty, so he did not lose anything?
The second and most important question is why does eBay keep these sellers at all, especially since some of them have dropped their return percentage to about 50%?
mam98031
·2 years agoThis is your second thread on this subject today @dakbat-61 , why??
As I said on your other thread, sellers from China are here on the site because buyers buy their stuff. If buyers would stop buying it, they would leave. And if the items are shipping from China, it takes a very long time to arrive. Sometimes a couple of months.
"Is it a strategy followed by Chinese sellers, such that the arrival time of the shipment exceeds the final date that allows the buyer to request the return of the product, and thus the seller wins money, since the product is considered lost in this case, and perhaps the seller shipped the envelope originally empty, so he did not lose anything?" There is a lot in this one sentence and it covers multiple subjects. Its a lot to unpack.
A buyer has the right to file an Ebay Request for Return up to 30 days after the item is received. So the MBG protects you. Not sure how you think the seller "wins money" when this happens, but they don't.
If you received the item as you stated earlier in that sentence, then how was the item lost? If it was lost, you wouldn't open a Request for return as you don't have anything to return, you would open an INR because you didn't receive the item.
OMG an empty envelop!! Your imagination is running away with you. For a seller to ship an empty envelope, they certainly don't have to be shipping from China, they could be shipping from your block in whatever city and state you are in.
If you dislike and distrust sellers from China, simply don't purchase from them. As a buyer you are free to move on to another seller that fits more with your needs and desires.
"The second and most important question is why does eBay keep these sellers at all, especially since some of them have dropped their return percentage to about 50%?" As was explained to you on the other thread, very few buyers leave feedback anymore. You are assuming you know that these sellers are acting in bad faith and you don't have all the info. Ebay will shut them down if their stats reach a certain level. The stats we are eval'd on are pretty strict.
Sellers from China are here selling their stuff because buyer buy it. You want to get rid of sellers from China, figure out a way to stop buyers from buying.
Not everything is Ebay's fault. You've certainly made lots of assumptions.
dakbat-61
OP2 years agoA buyer has the right to file an Ebay Request for Return up to 30 days after the item is received. So the MBG protects you. Not sure how you think the seller "wins money" when this happens, but they don't.
So how i see many buyers who left negative feedbacks on those sellers profiles reporting them as scammers and some of those buyers said that they lost their money while waiting.
and i can reply to a point you mentioned , when you purchase an item it directly says returns accepted through " specific date'' even before the item is shipped to your address so it's not about 30 days of receiving the item then.
what do you think?
mam98031
·2 years ago@dakbat-61
Feedback can be left within 60 days of the purchase.
Actions & time frames for "not as described" returns
Action
Time frame
The buyer requests a return
Start a return requestLatest:
Trading Cards have a more limited return window. See Exclusions and special coverage.
The seller responds to the buyer's request
The seller is required to respond and provide a solution to the buyer's issue.
Latest:
In some cases, eBay may automatically accept the return on the seller's behalf.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
fashunu4eeuh
·2 years ago@dakbat-61 wrote:
â€Is it a strategy followed by Chinese sellers, such that the arrival time of the shipment exceeds the final date that allows the buyer to request the return of the product, and thus the seller wins money, since the product is considered lost in this case, and perhaps the seller shipped the envelope originally empty, so he did not lose anything?
Hi @dakbat-61 and welcome. The answer to the first question is that such a strategy does not exist on eBay, because the return clock does not begin ticking down until the item is delivered. Once tracking proves delivery, the 30-day window for the Money Back Guarantee starts its countdown—not from the date of the sale.
â€The second and most important question is why does eBay keep these sellers at all, especially since some of them have dropped their return percentage to about 50%?â€
eBay is a host venue and does not ordinarily make a practice of screening sellers for nationality, or expertise, or ability, etc.
If a person or company can sign up for an eBay account, follow the rules, and attach a bank account (or a Payoneer-type service) and has an item to list, he can easily become an eBay seller. There are no tests and only a few requirements to start selling.
One does not even need to know what they are doing, or how to sell online, in order to register. Of course, those who fall into that category don’t last long. Many get sideways with eBay if they do not study and adhere to the numerous rules and policies we all are expected to follow.
So just about anyone can sign up easily enough, but becoming an established and successful seller here is an entirely different ballgame.
I would not be blaming only eBay for the Chinese presence here. It is the American consumer who is supporting them by purchasing from overseas sellers. eBay may have encouraged their coming here, but it is the US buyers that keep them here.
A little history:
China was and is a huge growth market and eBay actively courted the Chinese to sell on its platform. Coupled with China’s ability to subsidize their citizen’s postage costs made it a lucrative and attractive proposition for many in that country. eBay actively encouraged this cross-border trading and it skyrocketed. (China recognizing the economic benefits of this alliance also provided their sellers with the right training and support to market their products globally.)
US sellers found it hard to compete with them on price and shipping costs. Shipping time, however, was not on their side. eBay addressed this by helping to provide warehouses state-side. By 2014, over 30% of Chinese sellers’ goods was already stored in the US.
eBay also invited buyers— not just the sellers. But with terrible results. It opened its ecommerce operations in the Chinese market in 2002, but it failed miserably by 2008. In 2012, they tried again. eBay partnered with Xiu.com and launched a website in China targeting fashion consumers, but it also eventually failed. eBay invested over $300 million dollars in the effort.
(The case study on why it failed was chalked up to a lack of understanding of cultural differences and failure to grasp the competition’s foothold, among other things.)
quicksilverdiecast
·2 years agothey have also taken advantage of reproduction car parts where a company sends them the product to reproduce, pays for it and then they also grab the item and produce it and sell themselves way below any competition...Mattel has this problem big time as they are selling the newest diecast on ebay even before Mattel gets them for distribution through their buyers.....
The car parts....I have two lower windshield moldings on my one car that are "stainless" and was repopped by them....did you know stainless steel rusts and pits badly after a couple years....The original stainless I took off that was 54 years old has never pitted rusted or stained.....I will do without before buying that garbage...
pls-consignments
·2 years agoToo much money at stake. If eBay tightened its grip on foreign sellers, they would be walking away from 100's of millions of dollars in revenue. I doubt the shareholding community would accept that. Unfortunately, we live in a world today where satisfying corporate greed is far more important than fairness and moral integrity. As long as they continue to contribute to the economy and election funds, the government will continue to allow it.