What have y'all done (if anything) about feedback that is purely retalitory? | Selling

mbaldassarre · 2024-06-18T04:04:18.966000Z

I'm sure some of you have experienced something like this... Had a guy purchase six lots at either "buy it now" price, or after I took his offer. He then made offers on several lots that were active AUCTIONS at the time. I explained, as I declined them, that I wanted those items to complete one full auction cycle before I would take offers. I mean... I would've accepted a truly RIDICULOUS offer, of course, lol, but regular offers I wanted to let the first auction cycle complete first. He grumbled a bit, and said he was "no good at bidding." I'm not sure what the means. I offered that he could simply bid his offer price, possibly get the item for less, or if not and if the item didn't sell (for more that he would've been offering anyway) he could come back next week and I'd be happy to take offers. I also asked his why he had an aversion to bidding, so that I could better understand what he was looking for and how and why he preferred to engage with the platform the way he did. And we talked for a bit, but all I got was "I'm no good at bidding." Still don't know why one can't just bid their offer, but whatever. He ended up placing bids on four of the lots. AND THE NEXT DAY HE RESCINDS ALL OF THE BIDS. Just said, "please cancel my bids, I don't have any money." Now... I don't recall if I approved the cancellation, or if eBay did, whatever... it's fine, bids cancelled. FOUR. In ONE DAY. ðŸ™„ (I don't think I've cancelled four bids in my LIFE, and I've been eBaying long enough to remember when cancelling a bid was kind of a BIG DEAL. And not all that easy to do!) So I replied to him, confirming that his bids were cancelled, and asked that he please not bid on future lots of mine. HARSH, I suppose, but come on... Four bad-faith bids all at once? Sorry, but no one needs that kind of buyer. And if I'd been castigated a bit for doing that myself, I think I'd understand. That's RIDICULOULSY inappropriate. Or at least it used to be. Maybe eBay culture has changed more that I'd realized. But then after all of this, he goes and leaves negative feedback on the six items he'd previously purchased, claiming they were with "broken" (it wasn't) "loose" (it wasn't) or "bad" (whatever THAT means. It was the 100% item in the picture.) And in some cases that he "liked the item, but didn't like the seller." (Well SORRY, bud, but I don't like buyers who make multiple bad faith bids in a single day. ðŸ™„) Said I had "bad communication" after we spent most of Sunday afternoon messaging back a forth, pleasantly, it seemed to me, about eBay philosphy, offers vs auctions and why we like one or the other, etc... Hell, one of the lots he'd previously bought were a group of item I specifically pulled together and listed for HIM PERSONALLY. He gave me his list, I had what he needed, I made up the lot, listed it and he bought it. And on NONE of the supposedly loose or broken items did he reach out for a refund or return. (Because he know those were all lies.) It all comes down to him just being retaliatory after I told him not to bid on future lots. Which... I'm sorry, but four bad-faith bids in one day, with no real explanation? No, sorry, maybe I'm TA here, but NO, I don't really want to deal with a buyer like that. So I've... 1) Reported it all to eBay2) adding him to my "banned buyers" list3) mostly gotten over it now. Lol. Yeah, yeah. Lol But... Have I acted appropriately here? Did I go too far? Did I do anything wrong? I know some **bleep** is just inherent to doing business here, or ANYWHERE, but what have y'all done in the past, and did you get any recompense? (Feedback removed, etc...?) And BTW... I have had negative feedback before. Not a lot (2 or 3? in like ten years?) But in those cases, it WAS, legitimately, totally on me. I took full responsibility and did my best to resolve all issues. So, its not my first rodeo with this. I just KNOW this instance was completely retaliatory because I wouldn't take his offers, and then asked him not to bid in the future after cancelling FOUR of his bids.

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What have y'all done (if anything) about feedback that is purely retalitory? | Selling | eBay Community