What happened when accounts and lists were suspended

Hello? Due to the temporary suspension of my account and listings, all the items I had put up for auction have disappeared. I am unable to locate them anywhere, and I keep receiving continuous complaints from auction participants. The initial suspension of my account and listings began after I filed an appeal because I hadn't received a shipment from a returner. I appealed because I hadnâ€™t received the items, and when my appeal wasnâ€™t accepted, a full refund was processed. However, my appeal over not receiving the items, interpreted as a shipping issue, led to the deletion of all my listings and auction items. From that moment, Iâ€™ve been trying to understand why this happened, reaching out to the customer service center without receiving any response or restoration. I can't comprehend why events unfolded this way. Has anyone else experienced such a situation? I am bewildered and frustrated as my business operations and trust with my customers are collapsing all at once. It's driving me insane. The temporary suspension of my account occurred around 1 AM Korean time today, and I have been up all night, unable to sleep. I'm going crazy with frustration and helplessness, with no action being taken to resolve the situation. What should I do?

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