what does it mean for a buyer to have a 100% positive rating? | Selling

bograb-5876 · 2024-06-02T06:03:09.216000Z

it probably means a buyer has only positive reviews, right? wrong. what it does mean is that they have at least one review. possibly more than one. possibly all stating they're a terrible, no good, avoid-at-all costs kinda buyer. yes, a terrible, no good, avoid at all costs buyer could have a 100% positive rating on eBay. and eBay set up buyer "feedback" this way for your sake, the seller. see, if you leave a poor review for a buyer, they might not want to buy from you again (isn't that a good thing?). for some context: i accepted an offer but three hours later the buyer filed a claim saying they did not receive their items and claiming i was non-responsive. so, naturally, i left what i thought was a negative review to warn others not to engage with this person, since at best it would be a waste of their time. however, my review was marked as positive. after asking for clarification from eBay, i received the following reply: "I hope you understand that sellers can only leave positive feedback or choose not to leave any feedback at all because we know that a sellerâ€™s reputation on eBay is an important factor in helping build a successful business."We have observed on eBay community that if the seller leave a negative feedback to the buyer there might be a possibility that other buyer's or prospective buyers might be hesitant to buy or purchase any items from you the seller." thank you for trying to protect my interests as a seller eBay, but I'd rather not have you misrepresent my reviews (is this even legal?) this would be scandalous on any platform that relies on establishing trust between two parties in a transaction. imagine your airbnb house is trashed by a guest, and when you leave a one star review it's automatically registered as a five star (because god forbid, you wouldn't want other trashing guests to think you're a whiner). i can't understand how eBay thinks this is a good idea. am i completely misunderstanding their representative's reply?

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what does it mean for a buyer to have a 100% positive rating? | Selling | eBay Community