Voided Shipping Label Fiasco | Selling

thoatw-9563 · 2023-02-03T17:34:20.603000Z

I just sold my first item on eBay and when going to print the shipping label, I failed to realize I could edit the weight before paying for and printing the label. I get to the post office and have it weighed and Iâ€™ve got a 6.5 pound package and a 3.5 pound shipping label. The associate had already scanned the package in and then after discussing it with him for a few minutes, decided I would print a new label with the correct weight and dimensions input. This is where the fun begins. So I go home, print the new label with the correct dimensions, go back to the post office and ship the package with the correct label on it. Iâ€™m not concerned about the shipping label refund, my concern is this: that EBay now has two tracking numbers for one package and even though the first one was canceled out, it had been scanned in prior to it being cancelled. I canâ€™t remove the initial tracking number. When I track the initial number on usps website it tells me it was returned to sender and no such number exists. The new tracking number shows in transit as norma. lHowever, eBayâ€™s app shows the package as â€˜in transitâ€™ so Iâ€™m concerned that since that package canâ€™t be delivered (I cancelled it and have the label) , I wonâ€™t be able to get paid by EBay even though the actual item with the secondary tracking number will get delivered. Help?

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Voided Shipping Label Fiasco | Selling | eBay Community