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Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers,
We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Active Listings across platforms. This is due to an annual increase in system activity experienced during this period, which has caused processing delays.
Our team is actively working to address this issue by implementing measures to increase our processing capacity. We expect the situation to improve shortly and anticipate full resolution by 7:00 AM PST tomorrow, March 1.
While you might observe fluctuations in your active listing counts, please be assured that your listings remain available for buyers to view and purchase. Our team is closely monitoring the situation.
We apologize for any inconvenience caused and appreciate your understanding and patience as we work through processing the data backlog.
Thank you for your ongoing support.
Best regards,
eBay Seller Experience Product Team
