Update glitch or feature?
So now we can't see how many were sold on a listing anymore? Is this a glitch from the update or is there some sort of genius reason they decided to not show customers how many of a multiple quantity listing have sold?
31 comments
madeeasykit
·1 year agoSome clarification from eBay would be helpful if we can expect this to be restored or its just way they want their site to run. Really its a simple buit useful feature that works for me as a buyer and seller.
just-me
·1 year agoFor me, I'm glad. We have several instances of our more popular selling products being copied and listed by sellers in China. There are 10 to 20 or more for each of these counterfeit listings of poorly manufactured items with inaccurate listing information that cuts into our business and does the buyers no favors.
Potential shoppers have to hop thru hoops to get to the view of feedback that shows neutral and negatives to see if they might be looking at a shady seller.
electro_55
·1 year agoFor my part, I had noticed that the items sold count had been disappearing and reappearing for some time. Then, after a sudden and inexplicable drop in our sales a few days ago, I checked and saw that the count had disappeared again, without being relocated elsewhere on the page and, it seems, permanently.
This decision is very detrimental to us, as we operate in a market sector where the trust you inspire in future buyers is particularly important, due to the large number of low-quality counterfeit products flooding into this particular sector.
To be honest, I am furious about this change. I have worked hard for years to build a sales account that reassures buyers.
madeeasykit
·1 year agoGlad to see rather in unison that sellers want this feature back. Will eBay listen? How can we submit feedback?
johnrj1226
·1 year agoOnce upon a time eBay had a link called "Tells us what you think" - some time after 2010 it wen "Poof"
eburtonlab
·1 year agoOnce upon a time eBay had a link called "Tells us what you think"
Many pages -- particularly My eBay pages and search results pages -- still have such a link, either in the upper right or at the bottom of the page.
Other pages such as individual listings have a "Feedback" / "Comment" / "?" icon next to the scroll bar in the lower right of the page that can be used to provide feedback to eBay developers.
madeeasykit
·1 year agoI've noticed it is gone for me also and tested it with app and incognito and still won't show. They might see it has better turn over rate this way but at what increase and is it worth the hassel of the seller not knowing when to resupply without having to draw up a report which takes way more time? This was a good feature for a surface level look at listings. They should bring it back.
johnrj1226
·1 year agoGlitch ( my definition) A human error that no one will live up to or it is finger pointing time by all. or just a plane ole' cop out.
roy222
·1 year agoI like it showing the number of items sold.
It gives me more confidence in the item that I am buying.
dcrtechandelec
·1 year agoFor people who cannot seem to grasp the concept of a test, look up A/B Testing. Keyword: testing. Trial.
carparts4sale_inc
·1 year agoThere are so many other things ebay could be changing. Why make this change. I use that number as a seller and a buyer. It shows customers that something is popular and a good value when they can see how many others have purchased an item.
q12345678900
·1 year agoThis is absurd. They need to bring quantity sold back asap. I use it constantly as a seller, and I'm sure buyers would rather see "1,000 sold" than no info at all.
toysaver
·1 year agoI rely on this feature for multi quantity items. If I get unsolicited offers on silverware place settings it's helpful to me to say I've already sold X amount at the listed price. It shows on the order page and I hope they don't take that away. I use this information in finding the item, a listing with 10 available is in a different location than one with only 2 left.
Unavailable member
·1 year agoMy question is .... why would buyers need to know that information?
Seems to me it's not their business to know how many of an item has sold.
wastingtime101
·1 year agoI don't think buyers need to know, but many retailers include versions of that info because it can inform hot selling products and inspire urgency instead of buyers waiting to purchase. For marketplaces like eBay and Amazon it can instill buyer confidence that a lot were sold and it's not some new scammer account.
chevymontecarlo88
·1 year agoTo get a better idea of what the seller HAS sold. It is nice to see some of the transactions (current track record) of a seller when making a high value purchase.
movieman630
OP1 year agoClearly it shows customers that something is popular and of good value when you've sold a lot of them.
inhawaii
·1 year agoGood point.
When you go into a B&M store, you have no idea how many sold prior.
movieman630
OP1 year agoFunny... I seem to remember McDonalds putting that info right on their signs.
inhawaii
·1 year agoYes, you are correct. I guess you would want to "brag" about the number sold if it's a big number, but not a small number. I don't think the would have advertised "812 sold".
adamcartwright
·1 year ago@inhawaii
Well, you may have an idea if the shelves are cleaned out of what you want.
inhawaii
·1 year agoI guess so.
But if the shelves are full, does that mean you are the first person to buy one ... or did they sell millions before you?
adamcartwright
·1 year agoMaybe by comparing with like items.
If all the Diet Coke is sold out, but the regular Coke is still there, chances are the Diet is more popular.
gloryglorygifts
·1 year agoI rely on it as a seller. I want to see what the competition is doing with an item, especially if I'm going to research my items beforehand.
lakefor94
·1 year agoYes, highly informative and a solid number sold breeds more sales
wastingtime101
·1 year agoeBay continues to test different views of the item page. They've removed number of sold items many times.
I suggest clicking the ? icon on the bottom right of the page to submit feedback and say you want the number of sold items restored on the item page as it instills buyer confidence (or whatever your reasoning is).