Unmark buyer paid when they did not
Help!!! Buyer never paid so I went to cancel and relist but accidentally marked paid and I’m charged fees
4 comments
Help!!! Buyer never paid so I went to cancel and relist but accidentally marked paid and I’m charged fees
showmecurrency4u
·2 years agohad the same thing happen to me when the webb site move just as i clicked and this happen to me made 4 or 5 calls to ebay and no help at all from customer disservice. ebay caused this by breaking something has was fixed.
reallynicestamps
·2 years agoThe phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.

https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://www.instagram.com/ebayforsellers/

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
onlinecentral
·2 years agoThe menu choice for Unmark as Paid has been discontinued.
There is no menu choice to get your seller fees refunded.
You will need to contact eBay to get the fees credited to your account.
See message 2 within this discussion for ways to contact eBay.
https://community.ebay.com/t5/Selling/Tons-of-Listings-Removed-Chance-listings-policy/m-p/33961457#M2269466
iamalwaysright
·2 years agoHm, is there a choice for "Mark as Refunded" or a Send Refund button?