Unanswered Questions now Unread Messages in Seller Hub Listings
Summary: 44012 shares an observation about a change in the seller hub interface, where notifications for unanswered questions now disappear once the message is opened, without requiring a response. They note that previously, the notification would remain until the item was sold or the listing ended. 44012 hopes this is an intentional update rather than a glitch, as it addresses a common annoyance among users.
I don't know if I missed the "fix" but earlier I complained that they took away the ability to click a question "answered" even if you didn't answer it.
I had some questions to answer this week without a problem and today I had some with questions with low ball offers so usually I don't respond.
I was annoyed that I would have to yet again wait to get rid of the "question waiting to be answered" next to the item until it sold or ended.
When I opened those low ball offer "questions" I realized that the format had changed. Maybe I hadn't noticed earlier?
Once you read the question - just open and read it - the notification goes away. In other words, you don't have to respond, you just have to open the message. Then it goes back to 0.
Before I had to actually answer the question for it to reset to 0.
It's the 4th one down - "With Unread Messages". I thought it used to say "Listings with Questions Unanswered?"
Anyways, sorry so long, thought I would share as I was not the only one annoyed with not being able to get rid of unanswered "questions".
Hopefully this isn't a glitch.
