Unable to reach a real support agent - AI assistant loops and no monitored email addresses | Selling

romanzav · 2026-06-18T06:50:37.340437Z

Na fórach by som nešiel do detailov o konkrétnom spore ani o peniazoch za predmet. Tvoj cieľ je jednoduchý:nájsť živého človeka,nájsť monitorovaný e-mail alebo ticket systém,dostať sa mimo AI asistenta a no-reply adries.Názov príspevkuUnable to reach a real support agent - AI assistant loops and no monitored email addressesaleboHow can I open a ticket with a real support person?Hello,I have been an eBay member since 2011 and I am becoming extremely frustrated with the current support system.I need to provide proof of a manual payment so that it can be matched correctly, but I am unable to find any way to contact an actual support representative.My experience so far:the AI assistant keeps looping and does not solve the issue,live chat is unavailable,all email addresses I receive messages from appear to be no-reply addresses,I cannot find any monitored email address,I cannot find a way to open a ticket that would be reviewed by a real person.I am not asking about a case decision. I simply need to send supporting documents and have them reviewed by an actual support agent.Could someone please tell me:Is there any monitored email address?Is there any way to open a support ticket reviewed by a human?Is there a department that handles payment reconciliation issues?At this point, I am honestly shocked by how difficult it has become to reach a real person at eBay.Any advice from experienced sellers would be greatly appreciated.I am not looking to argue about any previous case. I simply need help reaching an actual support representative and resolving an administrative issue. Unfortunately, the current experience with AI assistants and unmonitored email addresses has been extremely frustrating.Thank you very muchRoman

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Unable to reach a real support agent - AI assistant loops and no monitored email addresses | Selling | eBay Community