Unable to Leaving a feedback
Community,
I started to send coupons to some buyers last year, occasionally and I found something new because of that. After a transaction completes, there are options for either leave a feedback or send a coupon on my app, near individual order. But once the buyer leaves a positive review to me first, the leaving feedback option disappears, only sending coupon left. I think a lot of buyers are into positive feedback the same way we do, so I really need to figure it out. Anyone knows why this happens?
4 comments
hardrhymer76
·10 months agoMy guess is that you have your feedback for buyers set to auto-submit after the buyer leaves their feedback for you. This usually occurs within seconds or minutes, which would explain why the "Leave Feedback" option disappears -- because you already left it.
bluewhistlecreations
OP10 months agoReally! I will double check that. Thanks.
jonathanbrightlight
·10 months agoSounds like you have your settings configured to automatically leave feedback for buyers after they leave you positive feedback.
inhawaii
·10 months agoUnable to leaving a feedback?