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Unable to confirm authenticity
Ever since eBay started using authenticators for jewelry i have been losing sales because they keep telling me that the hallmarks do not meet the brand standards. All my pieces comes with purchase and service receipts directly from the brand and are verified by the brand themselves. But eBay so called authenticators feel they are not authentic. On top of that i have learned that it is now a defect on my account.
Is anyone else experiencing these problems with eBay authenticate for Jewelry?
2 comments
kh-taylarie
·3 years agoDue to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
retire5525
·3 years agoWhat happens when EBay can’t confirm authenticity?? I know my purse is authentic.
What can you do? Now I have lost a sell.