Trying to set up selling profile- encountering issues with verification
Hello. I hope someone out there in eBay community can help me. I’ve had an eBay account for years but never sold anything on the platform- only made purchases. A few months ago, I decided I wanted to sell an item so I attempted to create a listing. During the verification process, my dumba** thought I’d give it a try uploading my expired ID and I figured the worst that could happen is that it would be rejected. Well, it was rejected and not accepted and then a week or so later after i went to the DMV and took care of my license situation, I made another attempt at verifying. I have made like 50 attempts and every time I upload exactly what they request (bank statement, etc.) it is literally exactly what they are asking for but they do not lift the suspension. This has been an issue for a few months and I still haven’t given up. I have spoken to like 50 different eBay representatives thru support and no one gets back to me. Finally, I spoke to a lady and she said “I believe it’s because ok your profile it has your entire middle named spelled out and on your license, it’s just the middle initial.†So I went to fix that but it’s still suspended. I don’t even have a link to upload documents to verify anymore. Everyone I speak to (mostly chat or email) always say they’re goin to get back to me and they never do and they even claim to have escalated the matter.
caldreamer
·10 months agoNAME on your EBAY profile page, checking account and social security card must be EXACT MATCH.
To change name on your EBAY profile page go to SITE PREFERENCES, PERSONAL INFORMATION (change name or address).
Good luck to you!