Top Rated Seller Tools Gone?
In the past, Top Rated Sellers were allowed to withhold shipping from buyers who abuse the system and claim Item Not As Described vs. Size, etc., to avoid return shipping costs. I distinctly remember eBay initiating this policy and allowing us to report the buyer and toggle off the return shipping when we did the return. It appears this has been taken away from Top Rated Sellers, or am I wrong? #ebay
12 comments
mam98031
·1 year agoThat is a tool that still exists but it is dependent upon a couple of things. What your return policy is AND what type of Request for Return the buyer opened.
To be able to do this the buyer MUST open a proper Buyer's Remorse Return. It has to be for a Buyer Remorse reason. What they said in messages doesn't matter, it is how they open the case.
And the seller needs to have a No Return policy or a 30+ day with buyer pays shipping. The seller can NOT have Free Returns.
Since you have a 30 day return policy w/ buyer pays shipping, my guess would be that the buyer did NOT open a proper Buyer Remorse claim.
chapeau-noir
·1 year ago🤔
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toomuchstuffagain35
·1 year agoto where? It's usual for mods to leave a link.