Today's INR claim of the day | Selling

albertabrightalberta · 2025-09-21T04:46:19.135000Z

I received an INR claim for an item that was delivered on September 10. I'm not concerned about losing the case because tracking clearly shows delivery. It's the buyer's messages that have me scratching my head. The buyer's first paraphrased message with the original INR claimed "the (certain brand) purse was okay even though the box was smashed up. But where is the wallet?" I responded to her that she didn't buy a bag from me, she bought a wallet with tracking number such-and-such and I didn't ship it in a box. It was in a bubble mailer. She must be confusing my item with another purchase she made. When I sell something, I gift wrap the item in tissue, tie a ribbon around it and include a thank you card in an envelope. The handwritten note inside the envelope thanks the buyer and includes a generic description (brand name and item) of what they bought. So her next reply is the one that is weird. She claims to have gotten just the card in her mailbox but no wallet. I'm supposed to believe that the post office was able to deliver just an unaddressed envelope with "Patricia" on it without any other information nor a shipping label. This is better than "I received an empty envelope." LOL!

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Today's INR claim of the day | Selling | eBay Community