Time Away Feature Doesn't Appear To Be Working
Summary: suprant is experiencing issues with a platform's time away feature, which should extend shipping dates but hasn't. They suspect a potential conflict with another service and are seeking advice before taking further action. inhawaii shares a similar experience, noting that their store displayed the time away status but listings did not, during an unexpected emergency.
Hi, I just tried to use the time away feature for the first time today. I set it to allow sales but extend the shipping dates. It started about 12 hours ago, or at least it should have. None of my listings appear have had their expected delivery dates changed. I confirmed I set the time/dates correctly, and checked my listings both logged in and anonymously in incognito.
I heard something about it conflicting with the GSP, could that be the issue? I figured I'd ask before I start unenrolling in things or pausing my listings entirely.
mam98031
·6 days agoIt is working now @suprant . I see the message at the top of the screen. Remember you can only use Time Away and allow sales to happen while you are gone for up to 15 days. After that the Time Away disappears and you are back to normal.
inhawaii
·6 days agoI made an unexpected trip to the ER last week.
I set myself away - no sales allowed.
I thought it was odd because it looked like my store had the away warning, but my listings did not.
I wasn't 100% sure because I was a little out of it.
Was able to come home the same day and ended the time away.