This is my last resort | Selling

meryla2909 · 2024-05-14T18:41:11.729000Z

At the end of November I bought an Iphone through Ebay, I got it December 5th. I flew to Argentina a few days back and used the phone using WIFI, I came back mid-end of January. Since I am deaf, I needed to wait till my audiologist appointment, which was February 22nd, to transfer my phone number to the new telephone and connect my hearing devices to the new phone. My audiologist paired everything and then I proceded to go to Verizon to transfer evcerything, to my surprise, the phone was not usable, it belonged to an account that was not paid, so it is blocked by all us carriers! I proceeded to contact the buyer, who ignored me totally! I send many messages, first nice ones saying : "I hope this was an honest mistake, and so forth". Then I opened a dispute with my credit card company, it was denied. I reopend, sent pictures of the messages etc. Denied again! Verizon does not want to give me any paper work saying the phone is listed under a fraud account. The seller finally contacted me and threatened me with a law suit. Amex said that I never tried to return the phone that why I am stuck with a 600$ fee. The seller never even contacted me about returning the phone or anything, just to tell me if I continue I would get sued for fraud myself! I ended up buying a new phone and the customer service person was able to help me pair my hearing devices (my audiologist was wrong, anybody could do it!) Can anyone of you experts tell me what to do? Ebay and my credit card company were not good. I am also a seller and get really good review, although most people do not review ;(.Thanks in advance,M

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