This could be a "Feel Good" story.... | Selling

gwenscupboard · 2025-02-10T00:48:38.368000Z

So, back on Thurs. January 16, I had a sale. I have 3 day shipping (it's what works for me). I had health testing done on Fri. the 17th and by the time I got home, it was too late to package and ship orders (post office closes at 4:30). On Sat. I get a notification that a buyer wants to cancel an order. Sure, okay, it's packaged but no label yet.This is what the buyer wrote on the cancel order: Buyer Comment:""Looks like the item hasnâ€™t shipped yet and it wonâ€™t arrive in time for a dinner Iâ€™m having. No worriesâ€”I just thought Iâ€™d cancel the order now before it got too late. Thanks!""So, I cancel for her and issue the refund. No problem. TODAY! I am looking through my All Orders and see that this person has left me a Neutral Feedback. I'm like HUH!?!?!?She purchased, then she cancelled, she got a full refund. Now, she's leaving me a neutral. WTW?FEEL GOOD PART. That neutral is nowhere to be seen apparently eBay did something right ........ so, I don't know what she wrote.

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This could be a "Feel Good" story.... | Selling | eBay Community