Seller Hub - https://www.ebay.com/sh/ovw The Messages link that was under the SEARCH button disappeared a couple of hours ago. Hopefully this will be fixed faster than the missing Search option for non-store sellers' items. ðŸ˜¤

They took the MESSAGES link off of the Seller Hub | Selling

tx-shopping

OP3 years ago

4185 View listings

It's back!

mr_lincoln

·3 years ago

5042 View listings

@tx-shopping This was fixed on my and other Selling accounts sometime last evening (Monday Feb 13) ...

The entire menu line that includes the Seller Hub title, Seller ID and messages over on the right disappeared on Friday ... I assume the result of an error when they did their weekly server update (on Thursdays).

legacylaptops

·3 years ago

16255 View listings

it's back up again HAZZAH! eBay please never permanently remove this feature

toomuchstuffagain35

·3 years ago

169 View listings

Yep, so happy to see the links back

wastingtime101

·3 years ago

0 View listings

Hey @devon@ebay @kyle@ebay @elizabeth@ebay

Lots of reports about the Seller Hub Overview page changing last night. eBay removed seller ID / FB / Store Icon / Messages link / Seller Help link (possibly inadvertently with Thurs night site maintenance?)

Screenshot to show how it's missing on the Overview page, but appearing as normal on Listings page.

More threads about this:

https://community.ebay.com/t5/Selling/Anyone-know-when-the-messages-button-has-gone-to-in-the-seller/m-p/33549473#M2161363

https://community.ebay.com/t5/Selling/Messaging-Down/m-p/33549356#M2161340

devon@ebay

Admin3 years ago

Community Advisor0 View listings

@wastingtime101 wrote:

Hey @devon@ebay @kyle@ebay @elizabeth@ebay

Lots of reports about the Seller Hub Overview page changing last night. eBay removed seller ID / FB / Store Icon / Messages link / Seller Help link (possibly inadvertently with Thurs night site maintenance?)

Screenshot to show how it's missing on the Overview page, but appearing as normal on Listings page.

More threads about this:

https://community.ebay.com/t5/Selling/Anyone-know-when-the-messages-button-has-gone-to-in-the-seller/m-p/33549473#M2161363

https://community.ebay.com/t5/Selling/Messaging-Down/m-p/33549356#M2161340

Hey @wastingtime101! Let us reach out to the Seller Hub team to see if this was an intentional change and we will let you know once we hear back!

wastingtime101

·3 years ago

0 View listings

Don't know if you ever got a response @devon@ebay, but some time within the past 3 hours eBay fixed this. The Overview page is showing the normal header.

legacylaptops

·3 years ago

16255 View listings

you can use the browser plugin "tamper monkey" and create a new script that adds the link back created one can view it below, unfortunately it just adds a link not as useful as the original that shows messages count... however i use it far to much (several times a day) to have it missing completely hope this helps some one out there you may have to play with the numbers to get it in the correct location (margin top / margin left)
https://pastebin.com/embed_iframe/iR8fQ8cE?theme=dark

whimsyonthewinetrail

·3 years ago

388 View listings

noticed the seller id gone as well .... ðŸ˜ž

fern*wood

·3 years ago

10492 View listings

I don't have it...heck I don't even have my user ID with feedback showing now. I also haven't found messages anywhere else yet. It wasn't under Tasks either.

Oh wait---I just found messages. That will take some muscle memory work. My seller ID is still gone, though.

toysaver

·3 years ago

7833 View listings

"I don't even have my user ID with feedback showing now."

I miss that, was used to judge if I needed to leave feedback.

redwolfcs324

·3 years ago

10665 View listings

Gone for me!

tx-shopping

OP3 years ago

4185 View listings

I guess my brain was locked into looking upper right for messages from way back.

Was the Unread Messages to the left of Awaiting Shipment always there?

Awaiting payment would be better there, since all the other pages in the Seller Hub have the Messages button under the Search button.

slippinjimmy

·3 years ago

4 View listings

@tx-shopping wrote:
I guess my brain was locked into looking upper right for messages from way back.
Was the Unread Messages to the left of Awaiting Shipment always there?
Awaiting payment would be better there, since all the other pages in the Seller Hub have the Messages button under the Search button.

Yes the one on the Left has been there for a long time, There is a third link on the Overview page in the Tasks pane (if you have that pane visible) add in the My eBay at the top line and you have 4 possible ways of getting from the Overview Page to Messages.

dhbookds

·3 years ago

1664 View listings

It seems to be gone on overview page, but still there on the other pages........agree it was handy, but you can also get to message link by just hovering over the "myebay" at the top......messages are in that drop down list.

toomuchstuffagain35

·3 years ago

169 View listings

Another change for the sake of change?

I notice they also brought back the "back to orders" blue button at the top of the label page.

dhbookds

·3 years ago

1664 View listings

@toomuchstuffagain35 wrote:
Another change for the sake of change?

I notice they also brought back the "back to orders" blue button at the top of the label page.

more like an "unintended consequence"...........I think that's the new euphemism......... so now they have to check with 14 people to be sure it wasn't "intended" and then get it on the 200 page list of things to be corrected..........sigh

I filled out their form "what don't you like" on the "back to orders" link at least 30 times so glad to see it back.

Now I'm working on the feedback page to get it show everything that WAS on the old feedback page....I'm up to 15 or so on that........

simply-the-best-for-you

·3 years ago

5922 View listings

@dhbookds wrote:
@toomuchstuffagain35 wrote:
Another change for the sake of change?

I notice they also brought back the "back to orders" blue button at the top of the label page.
more like an "unintended consequence"...........I think that's the new euphemism......... so now they have to check with 14 people to be sure it wasn't "intended" and then get it on the 200 page list of things to be corrected..........sigh

I filled out their form "what don't you like" on the "back to orders" link at least 30 times so glad to see it back.

Now I'm working on the feedback page to get it show everything that WAS on the old feedback page....I'm up to 15 or so on that........

@dhbookds You were not alone. I reported it a dozen times & told them exactly where it needed to go & why. I figured I was the reason LOL. It came back the day after I started reporting it, so here I thought I did some good LOL. Regardless why they put it back, I'm thrilled they did. It was so annoying to do all that excessive scrolling for no reason.

dhbookds

·3 years ago

1664 View listings

@simply-the-best-for-you wrote:
@dhbookds wrote:
@toomuchstuffagain35 wrote:
Another change for the sake of change?

I notice they also brought back the "back to orders" blue button at the top of the label page.
more like an "unintended consequence"...........I think that's the new euphemism......... so now they have to check with 14 people to be sure it wasn't "intended" and then get it on the 200 page list of things to be corrected..........sigh

I filled out their form "what don't you like" on the "back to orders" link at least 30 times so glad to see it back.

Now I'm working on the feedback page to get it show everything that WAS on the old feedback page....I'm up to 15 or so on that........
@dhbookds You were not alone. I reported it a dozen times & told them exactly where it needed to go & why. I figured I was the reason LOL. It came back the day after I started reporting it, so here I thought I did some good LOL. Regardless why they put it back, I'm thrilled they did. It was so annoying to do all that excessive scrolling for no reason.

lol. didn't mean to sound like "I" was the reason it got changed back........glad we worked together on it....along with many others I'm guessing.....it was a real pain......

yuzuha

·3 years ago

1205 View listings

It's still there for me?

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