THE POST OFFICE DELIVERED TO THE WRONG ADDRESS. NOW I HAVE NEGITIVE $53 ON MY ACCOUNT.
why would ebay put a negitive balace on my account? as usuall ebay customer service sucks.
9 comments
why would ebay put a negitive balace on my account? as usuall ebay customer service sucks.
vr6scirocco88
OP2 years agoebay just ruled in favor for the buyer. i am out $53. due to a mistake on the part of the post office. i have been on ebay for over 20 yrs. whey to get my back on this ebay. selling on ebay sucks and the customer service is worst.
Your post is rather vague.
Did you ship to the address shown in the order details?
Are your payouts on hold because of an item not received case?
If the buyer opened an item not received case all you need to do is upload the tracking number into the case to show delivery to the buyer and you’re covered.
vr6scirocco88
OP2 years agoi did put the correct address on the package. but the post office put the wrong zip code for the search for the buyer. so was sent to a buyer with the same name but different address.
dbfolks166mt
·2 years agoi did put the correct address on the package. but the post office put the wrong zip code for the search for the buyer. so was sent to a buyer with the same name but different address.
Unusual usually the PO will just return the item to the sender. If the buyer opened an INR and you uploaded the tracking information and it showed delivered it would be unusual for eBay to rule in the buyers favor. However this is a case with a bit of a different twist. If this happened and you have documentation from USPS then I would file a claim with USPS. This is their error and eBay is probably not going to be of any use in resolving it.
goodbrakes
·2 years agoIf you printed the label through eBay then there is no chance of the incorrect zip code being on the label.
That information is enetered by the Buyer when they set up the account.
Not sure what you mean by "post office put the wrong zip code for the search"??
When eBay notified you of a problem did you up load the tracking number again when asked??
A lot of your info make no sense.
gamersbaystore
·2 years agoPost office put the wrong zip code? This is why you dont write addresses on packages, you print the label, then there is no room for error, either on your part or as a result of a USPS rep typing in the wrong address.
You could've avoided this scenario entirely had you just printed the label from the transaction, problem solved.
Sent to a buyer with the same name and a different address? This is called mail forwarding, where people have their mail forwarded from an old address to a new one. Tracking info will reflect this.
I have had scamming buyers in the past attempt to forward to a different address and then claim they didnt receive the item. But again, the tracking will show when a package has been forwarded.
lonebuck-books
·2 years agoDid you buy your postage through eBay? If so, you should be covered if it shows delivered, even if it is to the wrong address as long as you used the address eBay provided you.
vr6scirocco88
OP2 years agopostage through ebay is scam, i was charged two time for one item shipped.
jerseyboymusic
·2 years agoCare to elaborate? Did you send to a wrong address? To the buyer give you a "wrong address"?