THE ALGORITHM HAS DESTROYED ME, HELP!!!
Summary: vikos3 expressed frustration with eBay's automated system affecting their ability to sell due to shipping issues from Ukraine, impacting their only source of income. tobaccocardyahoo noted that eBay prioritizes buyer risks over seller needs and suggested finding alternative income sources. meadowvale-studio recommended exploring other platforms like Etsy or Shopify, and advised speaking to a live representative for assistance. Other participants expressed sympathy for their situation, while some suggested trying different selling venues. Despite multiple attempts to contact eBay, vikos3 has been unable to resolve the issue.
I've been an eBay member for over 12 years. I've worked diligently to develop my eBay store during this time, and for most of my selling history, I've maintained "Top Seller" status with excellent customer reviews.
I understand that my recent performance indicators don't meet eBay standards. These issues are primarily due to difficulties with international shipping from Ukraine. I take full responsibility for my account performance and have reviewed the factors that led to the limitation. I always strive to resolve potential issues in favor of buyers.
On May 14, 2026, buyer opened two returns (5319628807 and 5319628877). Buyer closed both returns within about an hour of each other that same day. I contacted the buyer via private messages and found out that they had no complaints about the order. Unfortunately, these two refunds drastically altered my SNAD statistics, leading to an automatic block on sales on my account.
If my post is read by eBay moderators, I respectfully request that you manually review my account and consider restoring my selling rights. Selling on eBay is my only income in Ukraine during the war.
Sincerely, Viktor
beslemeto
·1 month agoThis seller was extremelly kind and friendly to me! I had a cancelation request with him without any problems...We had zero issues and he was kind and helpful! Please Ebay team,allow this guy to continue his business! His feedbacks are %100 positive! ❤️
albzan_1388
·1 month agoMi dispiace tantissimo per i problemi che stai avendo.
Hai feedback positivo al 100% perchè non sistemano la situazione, capisco che ci siano delle regole...ma da dove spedisci è territorio di guerra.
Se stai facendo spedizione alle Poste e suona l'allarme bombardamento devi correre nei sotterranei della metropolitana e quindi la spedizione viene per forza maggiore ritardata...oppure crea altri problemi.
Ebay è un'ottima piattaforma, potrebbe diventarlo di più e distinguersi da altre, prendendo in mano il caso di vikos3, speriamo che qualche moderatore intervenga in modo positivo.
Auguri per tutto.
vikos3
OP1 month agoThank you very much for your support.
filetta2a
·1 month agoVendeur très sérieux et sympathique
Mon achat avec lui s'est très bien passé
Contact très rapide et personne honnête
Il ne mérite pas ce qui lui arrive
Par contre, vous pourriez en bloquer d'autres qui ne répondent pas aux questions qui doivent les déranger...
vikos3
OP1 month agoThank you for the kind words. I really hope this thread is read by a live eBay moderator and not a robot.
lakefor94
·1 month agoThe people in Ukraine that I buy my Octenol from used to sell on eBay, now they sell on Ecrater. I would try some of the other venues as suggested. @vikos3
kasiopeija85
·1 month agoIt's a shame this is happening, and I sympathize with you. I hope an eBay moderator notices your post.
lakefor94
·1 month ago · Edited...... deleted
kibble-net
·1 month agoYour problem isn't the algorithm.
Your problem is Vladimir Putin.
vikos3
OP1 month agoI agree with you, but unfortunately, I have no control over this issue. Getting a case reviewed is more realistic; sometimes someone might get lucky and have their case reviewed manually.
meadowvale-studio
·1 month ago · EditedHave you tried contacting Ebay? They are usually pretty good at resolving issues. Maybe this may not be for you but if your product fits, I would go set up on Etsy or Shopify. Out of all my selling platforms, Ebay is the worst performing. Etsy does have a high cost of selling, about 35% but the sales are there. Good luck!
vikos3
OP1 month agoI've sent numerous emails to customer support but haven't received a satisfactory response. Unfortunately, our internal support team is unable to resolve this issue. I understand that a mid-level manager is needed for a potential review. Thank you for your advice.
kensgiftshop
·1 month agoSorry, but no one is going to review your case.
You'll need to find another place to sell.
meadowvale-studio
·1 month agoYou need to talk to someone live. If you ask chat, they will connect you. I just did it and I was speaking to someone within 2 minutes. Again, good luck.
tobaccocardyahoo
·1 month agoYour problems are not uncommon among sellers shipping to the USA, not only from War Zones.
There will not be any manual override. Ebay has decided that the risks to the buyers caused by international sellers who have exceeded the bounds of the acceptable is more important to them than the seller needs.
Although many will feel sympathy for your plight, you will need to find another source of income.
You can track your numbers at this link.
https://export.dashboard.ebay.com/