temporarily restricted from selling and buying

I received an email

"We wanted to let you know that you have been temporarily restricted from selling and buying on eBay because of concerns about your seller account. This must be frustrating, but measures like these help keep our marketplace safe for everyone.

Hereâ€™s what you should do
Please get in touch as soon as you can by going to the Help & Contact page below and selecting Contact Us. Weâ€™ll just need to ask you a few questions to verify your account so you can get back up and running again. If we donâ€™t hear from you within 7 days, your account may be at risk of being suspended."

Later I contacted via email and they said you can get your account back due to internal verification failed.

jal_traders

0 View listings

Posted 1 year ago·Last reply 1 year ago

4 comments

mam98031

·1 year ago

Owner / Operator19752 View listings

Since you are in Pakistan, you likely need to work directly with Ebay to resolve your issue.

On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home