System Generated Shipping Policies Causing Problems? | Selling

hk-resale · 2023-06-08T16:10:33.628000Z

Hi All, Over the last several months we have experienced daily issues with Shipping Policies being generated by some automated system. When this happens, it seems to coincide with drops in impressions, views, and sales. We set up all of our shipping policies to cover our 21,000+ listings. All of the policies have the following format 1_[Policy Name] [Date Created]. We moved all of our listings into these policies, and as we create new listings, we move them into the appropriate policy (i.e., 1_Free Shipping_Small Items 1 Day 6-04-2023). But seemingly at random, new policies are being generated and 1,000s of our listings are being moved into the newly created ones. The policies have the following naming convention: [Calculated / Fixed]: [Service] [Price], [Handling Time] [Random alphanumeric string] (Flat: USPSMedia $4.99, 1 business day 4ed69be39f99000). We then spend the time to clean the policies up (moving listings back into the correct policy) then deleting the system generated policies. 1) Is there something we are doing to cause this?2) Should we be taking the time to clean these up?3) Is this going to continue to happen?4) Does the existence of these policies create any issues for visibility? Here are some screenshots to show the auto-generated policies in our business policy management page.

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System Generated Shipping Policies Causing Problems? | Selling | eBay Community