suspension and then reinstated
Yesterday I was suspended and at suspension the same day I was reinstated and asked to change my user ID and password which I did. In the e-mail from E-Bay it said congratulations on getting reinstated it said in e-mail If your listings were removed when account was suspended, we've restored those Listings. I had over 200 listing and I can not find them talked to Auto person and they gave me things to try and nothing worked I requested 3 times to speak to an agent and she kept giving me things to try. ANY thing you could tell me to help get in touch with customer service is so hard to go through the Auto person.
11 comments
12345jamesstamps
·4 months agoYour account got wiped clean...
'I was reinstated'...'you got a new user ID'...means a new user.
bonanza125
·4 months agoThe only way to get a hold of an agent is yes through the auto system chat box. Type in your issue then click "Speak to Agent. Agent please" Then click on "Have us call you" which you would request a call back. If it continues to go in circles try typing the issue a different way.
j-mthrifters
OP4 months agoI did and she kept sending me suggestions. I will give it a try. TY
j-mthrifters
OP4 months agoI will give it a shot TY
dhbookds
·4 months agowhat was the previous ID?
j-mthrifters
OP4 months agoSaid this is your new ID, Can I try and get back into my old user ID?
dhbookds
·4 months agosoh.maryl
·4 months agoAs of right now, when I click on View Listings for you, I see seven (7) items.
If there should be 200, maybe it's because of the recent (over the weekend) eBay outage.
You will see lots of messages about this, if you'll scroll down on this site.
j-mthrifters
OP4 months agoI had so much stuff to list I went ahead and did some. Do you have trouble getting to speak to someone?
soh.maryl
·4 months agoIn the 20 plus years I have been here, have never needed to "speak to someone".
Of course, I no longer sell and very rarely buy any more.
So you don't believe the recent several-day outage had anything to do with your problem?
j-mthrifters
OP4 months agome either TY