Suspended account, no explanation | Selling

gtechzone · 2023-01-05T07:58:13.277000Z

I own this eBay account as a private person. Recently I decided to sell on eBay via my company, so I created a new acount for my company. I (maybe stupidly) did 1 USD test order - listed 1 USD item on new account, bought it via old account, paid and left feedback saying that new account has limited selling history and that people should verify my history on the old account. No intention to manipulate feedback, just wanted to provide some anchor for my buyers because, even it is new account with no history, people can verify my history on this account. Then I asked eBay to raise listing/selling limit, they raised it. I listed 3 items (exactly like I list it on my old account) and after several hours, I got an email from eBay, that my account is suspended permanently. No prior warning, no explanation why. I contacted eBay support what is the reason and their answer was "please understand that we can not disclose any further details in regards to your suspension due to security and privacy concerns on eBay." Then I asked whether and when I will be allowed to create eBay account for my company, they ignored it and stopped communicating. Even though they wrote in one email "In addition, any other accounts you own, or that are associated with this account, will also be suspended." my old account is still living. I asked them about suspension of my old account, they replied with "As of now it is in good standing". Any idea why this happened? I find it really really bad they can close accounts without any warning and without any explanation.

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Suspended account, no explanation | Selling | eBay Community