Store search is horrible
Customer reached out to me that when he searches in my store for a certain date "1899" every single item that is dated between 1800-1899 shows. also when searching "Ireland" in store it shows EVERY European map. Why? I've seen the Ireland thing for six months now and called about it multiple times.
@elizabeth@ebay
5 comments
eburtonlab
·2 years agoI get seven results when searching 1899 in your store -- unless I am using "Best Match" sort order, in which case I get 343 results.
I get 69 results searching Ireland vs 4 results for "Ireland" using most sort orders.
In "Best Match" I get 69 results and 8 results, respectively.
dhbookds
·2 years agoI think @fbusoni is right about the date range..........delete that IS (leave it blank) if you have a specific date relative to the item in the "year" box...... do a couple and then another to see if that helps. If you have 1800-1899 selected, the search would be correct in returning anything with dates included in that range.......
Can't figure out "Ireland"........
wastingtime101
·2 years agoWhen I search "Ireland" with quotation marks I see exclusively maps that include Ireland.
When I search "1899" with quotation marks I see everything that includes the item specific Date range: 1800-1899
fbusoni
·2 years ago"Date Range
 
selsa84
OP2 years agoIm assuming that's the issue, but it shouldn't be. Why can't eBay show what someone is actually looking for?