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Store Error - There seems to be a problem serving the request at this time
Noticed today that I can't click on any listings from within my store. I consistently get a "There seems to be a problem serving the request at this time" error. Only happening in Chrome, other browsers work. Anyone else having this problem?
14 comments
zenarcher
·1 year agoYes, this has been happening for me for YEARS on the Amazon Fire tablets (Silk browser). I've probably skipped on buying thousands of dollars of merchandise from various sellers due to getting this error when clicking on other items. I get fed up and just cancel my initial order and order from Amazon, Walmart, Best buy, etc.. instead. eBay, FIX YOUR SITE!!
comicbooknirvana
·3 years agoThis actually makes a lot of sense. Our sales yesterday was only $30, hard to make sales when buyers can't access your listings.
eburtonlab
·3 years agoSome discussion of the issue here:
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Cannot-Access-eBay-Store-listings-from-Store-Main-Page/m-p/33991195/highlight/true#M116697
cypress.grove
OP3 years agoSo after three days of the same problem, I played around a bit more. Didn't have the problem on other laptops. So I cleared my browser history on the laptop in question, and the issue was resolved.
ckpostcards
·3 years agoUnfortunately, I have cleared my cache and browsing history and I am having the same issue. I cannot view any listing within any store.
eburtonlab
·3 years agoUnfortunately, I have cleared my cache and browsing history and I am having the same issue. I cannot view any listing within any store.
Did you restart the browser after clearing the cache (using "for all time" if that is an option when clearing the cache)? Manually deleting just your eBay cookies may help.
Are you able to view store items using a different browser?
ccstreasure
·3 years agoDid that this morning cleared my browsing history in Chrome and restarted the browser and its working now. Did that yesterday and it didn't work. So maybe they fixed what ever the issue was, at least with Chrome so far.
open_box_electrical
·3 years agoSame! "There seems to be a problem serving the request at this time" also on Chrome =(
ccstreasure
·3 years agoSame here, If I go to my ebay store I get the same error message but if i HOVER OVER "listings" and click on "Active" anything I click on will come up. Obviously a issue on ebays end so hopefully this gets resolved soon.
b86fiero
·3 years agoDitto here.
Hope eBay fixes this glitch quickly.
lizzh
·3 years agoI also have the same issue. I'm using Firefox. Seems to be across several browsers.
ckpostcards
·3 years agoSame problem with any item I try to view the details of within any store. I am using microsoft edge.
denisevanpattendolls
·3 years agoYes, it is the same for my store right now, also on Chrome.
kenjudy2
·3 years agoWe realized the same "problem" then logged out of firefox and logged into Google Chrome and the "problem" disappeared.